Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Projects
Languages
Affiliations
Timeline
13
Ashraf Ali A

Ashraf Ali A

Chennai

Summary

Dynamic IT Team Leader with extensive experience at Net Access India, excelling in server support and team management. Proven expertise in Active Directory administration and cloud architecture, driving efficient remote support solutions. Passionate about leveraging technology to enhance team performance and optimize operational efficiency.

Overview

10
10
years of professional experience
1
1

AZ-104 Azure Administrator Associate

1
1

AZ-305 Azure Solutions Architect Expert

Work History

IT Team Leader

Net access India private limited
03.2022 - 04.2025
  • IT Helpdesk and Remote helpdesk Team Leader, managing resources, Windows Server support, Active directory user management - user id creation and deletion, data backup and recovery solutions, O365 mail support and managing 24 HD and RHD team engineers.

Desktop Administrator

Nine stars Information Technologies
01.2019 - 03.2022
  • Desktop administration remote assistance, MS outlook configuration hardware software's and networking installation, Troubleshooting and configuration.

Computer Service Engineer

Everest computers
06.2013 - 06.2015
  • Computer service engineer, managing daily desktop, Laptop issues.

Desktop Support Engineer

Net soft consulting service Pvt. ltd
05.2011 - 05.2013
  • Extra-curricular Learning new technologies
  • Profile related knowledge gaining
  • Handling hardware and networking calls hardware: OS installation, assembling hardware desktop and laptop handling all type hardware and software issues.
  • OS installation: windows 95/98 NT 2000,2003, windows XP, Vista, windows 7 windows 8
  • Networking handling all networking LAN, MAN and WAN.
  • Local area connectivity issues, Lan cable crimping IO punching, routing, switching and hub.
  • Router configuration VLAN configuration, VPN configuration.
  • Both wired and wireless WIFI connectivity locally and widely.
  • Windows 2003 server windows 2008 server.
  • Hardware and Networking motherboard chip level.

Education

BCA -

Tamil Nadu Open University
01.2012

Diploma in Electrical and Electronics Engineer -

AMS polytechnic college
01.2007

10th -

Jai Gopal Govt higher secondary school
01.2004

Skills

  • Hyper-V
  • VMware
  • Server Support
  • Active Directory Administration
  • Server administration
  • Team management
  • Remote support
  • Network troubleshooting
  • Azure administration
  • Cloud architecture

Certification

Hardware and Networking, certification completed

Microsoft Certified: Azure Solutions Architect Expert - AZ-104

Microsoft Certified: Azure Administrator Associate - AZ-305

Hobbies and Interests

  • Listen music
  • Watching movie in theatre
  • Playing Carrom board
  • Playing Cricket

Projects

Tamil Nādu Sub Registrar Office Project, 1205 Days Technical Support Executive - Zylog System (Wi5) Project, 215 Days

Languages

Urdu
First Language
English
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1

Affiliations

  • Listen to music, watch a movie in the theater, and play Carrom board and cricket.

Timeline

IT Team Leader

Net access India private limited
03.2022 - 04.2025

Desktop Administrator

Nine stars Information Technologies
01.2019 - 03.2022

Computer Service Engineer

Everest computers
06.2013 - 06.2015

Desktop Support Engineer

Net soft consulting service Pvt. ltd
05.2011 - 05.2013

BCA -

Tamil Nadu Open University

Diploma in Electrical and Electronics Engineer -

AMS polytechnic college

10th -

Jai Gopal Govt higher secondary school

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Ashraf Ali A