Ashraf Belvadi
Assistant Manager
BANER, PUNE
Summary
Experienced Assistant Manager with over 20 years of experience in Service Industry. Excellent reputation for resolving problems and improving customer satisfaction. Looking out to bring strong sense of dedication, motivation, and responsibility to company and to utilize managing skill obtained through experience. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated ASRS expertise, including competitive offerings, pricing and market positioning.Innovative and goal-oriented management professional committed to logistics. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through skills.
Overview
20
20
years of professional experience
7
7
Certifications
Work History
Assistant Manager - Life Cycle Service
KARDEX INDIA STORAGE SOLUTION PVT LTD.
PUNE
11.2006 - Current
- Responsible to execute and supervise dealings in accordance to commissioning guidelines and deadlines
- Responsible for resolving problems and maintains customer satisfaction by providing problem-solving resources.
- Actively listened to customer's requests, confirming full understanding before addressing concerns.
- Produce maintenance and service work orders based on pre-determined schedule.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Participated in team-building activities to enhance working relationships.
- Actively manage project to ensure that project outputs are being delivered on schedule.
- Manage to sale all portfolio of service.
- Manage and update records and reports across different strata of workforce.
- To Create repair orders based on technicians notes and findings and present recommended repairs to customer and explain benefit of each recommended repair.
- Generated highest LCS lead & hit rate was above 90%.
- Created weekly and monthly Schedule planner for installation and under contract machines.
- Provide technical service solutions knowledge to promote Life Cycle Management (LCS).
- Responsible to manager devises strategies and techniques necessary for achieving sales targets.
- Pre-Installation site visits with customer for mobilization of technicians and site check.
- Recruit, train, inspire and manage commissioning staff.
- Participate in and manage onsite operations.
- Provide after-sales services to customers.
Project Engineer - Installation & Commissioning
INTECH AUTO STORES & CONVEYORS PVT LTD & INTECH OV
Pune
06.2004 - 11.2006
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Collected customer signatures once installations and repairs were finished to complete fence process.
- Followed all company guidelines regarding safety procedures when out in field.
- Determined and scheduled priorities as required to progress engineering work.
- Led engineering teams to successfully complete projects on time and within budget.
Engineer Trainee
CROMPTON GREAVES LTD
PUNE
10.2002 - 10.2003
- Studied manufacturing processes to improve overall knowledge.
- Taken care of machine maintenance.
- Increased efficiency of machine by regular maintenance.
Education
No Degree - SSC
Kendirya Vidyalaya
Varangaon 04.2001 -
Engineering Diploma - Electrical & Electronics
Bharatesh Polytechnic
04.2001 -
B-TECH - Electronics And Communications Engineering
Manasagangotri Technical University
Mysore, KA 04.2001 -
No Degree - PGDM in Operations Management
MIT School of Distance Education
Pune 11.2022 - Current
Skills
Technical Assistant
undefinedCertification
Control – 2000/3000 programing
Accomplishments
- Awarded for best performer for the year – 2018.
- Team Member of the Global Innovation Team – LCS.
- Awarded for best region for year – 2018, 2020 & 2021
- Awarded for 10+ years of service
Timeline
No Degree - PGDM in Operations Management
MIT School of Distance Education
11.2022 - Current
Assistant Manager - Life Cycle Service
KARDEX INDIA STORAGE SOLUTION PVT LTD.
11.2006 - Current
Project Engineer - Installation & Commissioning
INTECH AUTO STORES & CONVEYORS PVT LTD & INTECH OV
06.2004 - 11.2006
Engineer Trainee
CROMPTON GREAVES LTD
10.2002 - 10.2003
No Degree - SSC
Kendirya Vidyalaya
04.2001 -
Engineering Diploma - Electrical & Electronics
Bharatesh Polytechnic
04.2001 -
B-TECH - Electronics And Communications Engineering
Manasagangotri Technical University
04.2001 -
Control – 2000/3000 programing
Health, Safety & Environment
Precaution & Safety While Working.
TUV Certified Industry 4.0
TUV Certified ISO 45001_2018_HAZARD IDENTIFICATION & RISK ASSESSMENT (HIRA)
TUV Certified SCC Training for Operative Managers
TUV Certified QMS - Certification
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