ASHRAF UL HASSAN
PULWAMA , JAMMU AND KASHMIR
Summary
Cabin Supervisor with 9 years of experience with Air India, Including 4 years of experience In leading Inflight operations and managing different cabin crews. Have proven capability to ensure strict safety compliance, provide refined passenger experience, and handle high-pressure situations with confidence and control. Recognized for leadership quality, team coordination, and maintaining professional standards In fast-paced multicultural environments. Have consistently been recognized for providing a seamless passenger experience while maintaining global avlation and service excellence standards, which Is In line with expectations of a dynamic airline.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cabin Supervisor
AIR INDIA
Delhi
04.2022 - Current
- Enforced all safety rules and compliance procedures to make sure of the highest level of passenger safety.
- Handled and responded well to emergencies and medical situations on board by making quick decisions.
- Provided excellent service by keeping the in-flight experience top-notch and professionally meeting passenger needs.
- Acted as a team leader, supervising and coordinating cabin crew for efficient and smooth operations.
- Applied Crew Resource Management (CRM) to enhance communication, teamwork, and operational efficiency onboard.
Cabin Crew Member
AIR INDIA
07.2017 - 04.2022
- Ensured passenger safety through pre-flight checks and emergency procedure demonstrations.
- Managed in-flight service by distributing food, beverages, and amenities to passengers.
- Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
Education
Bachelor Of Arts -
Kashmir University
SrinagarMaster of Arts - Economics
Guru Nanak Dev University
AMRITSARSkills
- Passenger Safety & Emergency Handling
- Leadership & Crew Coordination
- Crew Resource Management (CRM)
- In-Flight Service Excellence
- Conflict Resolution & Customer Handling
Certification
Diploma in Computer Applications (DCA).
Languages
English
First Language
Hindi
Proficient
C2
Urdu
Proficient
C2
Punjabi
Upper Intermediate
B2
Timeline
Cabin Supervisor
AIR INDIA
04.2022 - Current
Cabin Crew Member
AIR INDIA
07.2017 - 04.2022
Bachelor Of Arts -
Kashmir University
Master of Arts - Economics
Guru Nanak Dev University