ASHTIN HANCOCK
Fort Wayne
Summary
Experienced with fiber optic installation, splicing, and maintenance. Utilizes advanced techniques to optimize network performance and reduce downtime. Knowledge of industry best practices ensures reliable and efficient fiber optic systems.
Overview
15
15
years of professional experience
Work History
Fiber Optic Technician
CS Contract Solutions
01.2021 - Current
- Placing fiber optic line on telecom poles from term to prem
- Customer interaction, as well as teaching customers about equipment being placed in the residence
- Helped create requirements documentation to guide teams through installation and splicing work
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Supervisor
Indiana Andvaced Roofing
05.2010 - 01.2021
- Oversaw daily operations of the job, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
GED -
Northside High School
Fort Wayne, INSkills
- Equipment Installation
- Trench Digging
- Safety Practices
- Signal Testing
- Cable Splicing
- Training and mentoring
- Staff management
- Network troubleshooting
- Processes and procedures
Middle Initial
A
Timeline
Fiber Optic Technician
CS Contract Solutions
01.2021 - Current
Supervisor
Indiana Andvaced Roofing
05.2010 - 01.2021
GED -
Northside High School
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