Experienced, self-motivated manager with a strong record of building rapport and maintaining productive client relationships. Proficient in developing effective client and patient assistance procedures, excelling at multitasking and overseeing vendor management duties. Seeking a new opportunity with higher pay and a better work environment.
Hi, I’m
Ashutosh Datt
Network Operation Manager
Lucknow
Summary
Overview
13
years of professional experience
2
Languages
Work History
Seva at Home India Pvt. Ltd
Network Operation Manager
01.2021 - Current
Job overview
- Company Overview: Seva at Home India Pvt.Ltd is in the business of being a Healthcare and Wellness Concierge providing platform-based Healthcare services including Tele-consultation, Home Health Care, Psychosocial Care, Diagnostic Care, Physiotherapy, etc. and healthcare services
- Administered vendor relationships and secured contracts aligned with performance objectives.
- Build and maintain strong, long-lasting client relationships.
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Collaborate with the marketing team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed.
- Utilize templates and tools to generate MOU/SLA, ensuring that all necessary details are included, such as KYC and VRF, and other terms and conditions
- Managing vendor billing and disbursements.
- Assessing the performance of vendors.
- Partnering with vendors (i.e. Background check) to ensure pre-hire tasks assigned to new hires (Providers) are effectively assigned in a timely manner
- Working closely with Senior Management.
- Working closely with the Chief Revenue Officer/CEO/COO in creating proposals and MOUs to set up a medical room/health check-up/other wellness services
- Escalate matters to the leadership team timely if unable to resolve issues.
- Perform other duties and special projects as assigned.
Seva at Home India Pvt. Ltd.
Marketing Coordinator
06.2024 - Current
Job overview
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Produced impactful brochures and flyers, enhancing promotional efforts and facilitating effective distribution.
- Managing the company's social media platforms and regularly creating, curating, and posting engaging content to enhance brand visibility and audience engagement.
- Planned and executed internal and external marketing events.
- Cultivated partnerships with external vendors and contractors for successful project delivery.
Ziqitza Health Care Limited
Assistant Manager- Sales and Operation
02.2020 - 08.2020
Job overview
- Company Overview: Ziqitza Health Care Limited (ZHL), has been a pioneer in the Emergency Medical Response Services and Patient Transport Services in India since 2005. ZHL was setup by a group of young professionals who, after their training in the US and entrepreneurial projects in India, realized the acute need for an organized and networked Ambulance service in India, which would also be the fastest emergency response service
- Conducting primary research by identifying and created a database of HR Head, Facility head, ESH Head, CEO, CSR head, HRBP of corporate
- Reaching out to new corporate customer and articulate the benefits of the service provided by Ziqitza Healthcare Ltd
- Setting up calls and fixing meeting with HOD of corporates
- Helping the Marketing Team in preparing marketing material
- Serving as the lead point of contact for the corporate
- Working closely with Senior Management
- Assist with challenging client requests or issue escalation as needed
- Assisting in on-boarding and placement of MBBS/AFIH Doctor and Other wellness professional as per client requirement
- Working closely with Regional Operation Manager and Sr. Vice President (Sales) from creating proposal to setting up medical room/on-site ambulance
- Build and maintain strong, Long-lasting relationship with clients
- Using database and digital resources in keeping a tap on Competitors strategies.
Portea Medical
Relationship Manager
01.2016 - 02.2020
Job overview
- Company Overview: A hospital-quality healthcare service provider which works with doctors, nurses, and physiotherapists for home visits, It facilitates lab tests at home and medical equipment rentals, making health care more accessible and affordable for the patients
- Reaching out to new corporate customers and articulate the benefits of the services provided by Portea.
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- To implement sales programs by developing field sales action plans.
- Collaborate with marketing team to identify and grow opportunities within territory.
Actozen Pvt. Ltd.
Marketing Executive
01.2015 - 12.2015
Job overview
- Company Overview: A company that provides the best information and consultation facilities for Doctors and services like Video Consultation, Patient Management System, Preparing and listing doctors profile online.
- Building, Maintaining and Retaining Healthy Business relations with clients
- Promoting the services offered by Actozen Pvt Ltd. on social media
- Pre-listing and maintaining data.
- Manage end-to-end client relationship.
Need Street Web Technologies Pvt. Ltd.
Marketing Executive
04.2012 - 10.2014
Job overview
- Building, Maintaining and Retaining Healthy Business relations with clients
- Promoting the Company Services on social media
- Pre-listing and maintaining the data
- Manage end-to-end client relationship
Education
Prist UniversityNew Delhi
MBA from Healthcare Management
04-2012
University Overview
Lucknow UniversityLucknow, India
BACHELOR OF COMMERCE
04-2010
University Overview
Chiranjeev Bharati SchoolLucknow, India
INTERMEDIATE
04-2007
University Overview
Army Public SchoolLucknow, India
MATRICULATION
04-2005
University Overview
Skills
Teamwork and collaboration
Personal Information
Personal Information
- Date of Birth: 03/12/88
- Nationality: Indian
- Marital Status: Married
Accomplishments
Accomplishments
Total Cost of verification reduced by 74% from last vendor.
Vendor contributed approx. 69% in total revenue with approx. 12% margin in overall revenue.
Reaction's in LinkedIn- 157% increased from 1st July 2024 till date Comments in Linked in Increased by 316.7% from July 2024 to till date, 80% follower increased in last 30 days, 21.6% increased in unique visitor in last 30 days.
Recognized as Best Employee in 2021 at Seva at Home India and in 2017 at Portea Medical.
Timeline
Marketing Coordinator
Seva at Home India Pvt. Ltd.
06.2024 - Current
Network Operation Manager
Seva at Home India Pvt. Ltd
01.2021 - Current
Assistant Manager- Sales and Operation
Ziqitza Health Care Limited
02.2020 - 08.2020
Relationship Manager
Portea Medical
01.2016 - 02.2020
Marketing Executive
Actozen Pvt. Ltd.
01.2015 - 12.2015
Marketing Executive
Need Street Web Technologies Pvt. Ltd.
04.2012 - 10.2014
Prist University
MBA from Healthcare Management
Lucknow University
BACHELOR OF COMMERCE
Chiranjeev Bharati School
INTERMEDIATE
Army Public School
MATRICULATION
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