Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

ASHUTOSH DIXIT

Bengaluru

Summary

Proven Senior Site Reliability Engineer from Wipro Technologies, specializing in AWS cloud services and site reliability engineering, ensured 99.9% system availability for top U.S. investment banks. Expert in incident management and fostering cross-functional team collaboration, significantly enhancing application performance and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Site Reliability Engineer

Wipro Technologies
Bengaluru
03.2021 - Current
  • Company Overview: Serving prestigious clients like Charles Schwab (one of the top U.S. investment trading banks).
  • Results-driven Senior Site Reliability Engineer with expertise in cloud computing, DevOps, and site reliability engineering.
  • Proven track record of providing high-availability application services, like managed file transfers and an enterprise risk engine to detect fraud in banking transactions using NICE-Actimize (IFM-x, Actone/RCM), a vendor product for generating risk scores and ensuring seamless operations for trading bank services.
  • Cloud Computing and Management: Monitoring and troubleshooting cloud-hosted applications on PCF and AWS cloud, ensuring high availability and performance, with 99.9% availability of systems.
  • Managed load balancing, Bash, Terraform configurations, Ansible playbooks, and Salt stack for cloud and on-premises infrastructure.
  • Having an adequate understanding of containerized applications for K8, EKS, and Docker systems.
  • Monitoring and Troubleshooting: Monitored and troubleshot time-critical integrated systems for on-premises and cloud environments, and provided RCA during on-call support and extended support as needed.
  • Utilized log analytics (Splunk, TED, IIS, Event Viewer) from alerts and dashboards, Linux/Windows fundamentals to troubleshoot production issues within SLA/SLO.
  • Automation and Scripting: Implemented automation scripts for manual efforts using Shell, PowerShell, and Harness pipelines.
  • Contributed to the development of automated health checks and monitoring tools, like Splunk, Grafana, AppDynamics, and Foglight.
  • Collaboration and Knowledge Sharing: Collaborated with cross-functional teams for any major upgrades and migration for production services.
  • Conducted knowledge-sharing sessions across teams to share application-related knowledge and best practices, creating RCA/SOP for critical production issues.
  • Managed File Transfer: Designed and implemented file transfer protocols (FTP, SFTP, HTTP, HTTPS, AS2, Web URLs), and managed file transfer (MFT) applications (Globalscape EFT, Connect:Direct).
  • Coordinating with onsite teams and clients to create customized file transfer workflows, and onboarding new clients in production with proper runbooks.
  • Deploying the application services on the cloud and on-premises using Harness CI/CD.
  • Technical Expertise: Cloud Computing: AWS services (EC2, IAM, EBS, CloudFront, S3, RDS, CloudWatch, SNS, SQS), DevOps Tools: Ansible, Terraform, Harness (CI/CD), K8, EKS, Monitoring and Logging: Splunk, AppDynamics, Log Analytics, Foglight, Grafana, and other tools, Event Streaming: RabbitMQ, Kafka, File Transfer Protocols: FTP, SFTP, HTTP, HTTPS, AS2, Web URLs, WinSCP, Managed File Transfer (MFT) Applications: Globalscape EFT, Connect Direct, Application Performance Monitoring (APM): Monitoring critical applications using multiple tools and technologies, and taking appropriate actions as required, Migration and Upgrades: Handling major and minor upgrades and migrations across application infrastructure, deploying production releases, performing disaster recovery exercises, and supporting other maintenance like patching and network maintenance to prevent critical production applications from impact.

Education

B.Tech - Information and Technology

IMS Engineering College
Ghaziabad, Uttar-Pradesh
09-2020

Skills

  • Application/Production Support
  • Monitoring and alerting time-critical systems
  • Site Reliability Engineering (SRE)
  • Incident/problem management
  • Production troubleshooting
  • Performance optimization and automation
  • Infrastructure management, configuration, go-live
  • Root Cause Analysis, SLA, SLO
  • Handling Fault Tolerance
  • Disaster Recovery, CI/CD, patching, deployments
  • Capital Markets, BFSI, Investment, Trading, and Bank technologies
  • Linux, Python programming
  • Managed file transfer (Global scape SFTP)
  • IBMSterling-ConnectDirect (NDM)
  • Kafka, Confluent Center, RabbitMQ
  • AWS EC2, IAM, S3, EBS, CloudWatch, and other AWS cloud services
  • Ansible, Terraform, k8, Docker, VM, Salt stack
  • DNS, DHCP, Firewall, Load Balancer, ACL
  • Atlassian tools (JIRA & Confluence)
  • Splunk, IIS, Grafana, TED logs, event viewer
  • Oracle DB, SQL, MongoDB
  • Windows and Linux large-scale production infrastructure
  • DevOps best practices, tools, and technologies

Websites

Certification

  • AWS Practitioner Certified
  • AWS Solution Architect - Udemy
  • GEN-AI on AWS
  • STAR Certified PYTHON
  • ATLAS award by Wipro ADH for excellent performance in project
  • Multiple Appreciations from client on resolving critical production issues, handling production deployments and saving a financial impact through application services

Timeline

Senior Site Reliability Engineer

Wipro Technologies
03.2021 - Current

B.Tech - Information and Technology

IMS Engineering College

Similar Profiles

CREATE PROFILE
ASHUTOSH DIXIT