Ashutosh Dubey

Project: INWI Morocco (Nov 2024 to present).

• Working as an onsite DevOps MGS resource for the project. (Amdocs Contractor).
• Product Lines: Amdocs-Openet Policy (5G PCF).
• Customer Management.
• Automation of repetitive work from ELK,python & shell scripting.
• Managed and supported OpenShift infrastructure for deployment, scaling, and monitoring of telecom applications.
• Worked with OpenShift projects, routes, deployments, services, ConfigMaps, and Secrets to support production and non-production environments.
• Integrated OpenShift deployments with CI/CD pipelines using Jenkins, Git, Ansible, and Terraform.
• Performed troubleshooting of container, pod, node, and application-level issues within OpenShift clusters.
• Strong expertise in DevOps concepts, Continuous Integration (CI), and Continuous Delivery (CD).
• Worked on CI/CD for automating the software deployment process.
• Skilled in monitoring servers using the ELK Stack: Elasticsearch, and Kibana.
• Good knowledge of version control tools GIT and Bitbucket.
• Follows ITIL practices such as Incident Management, Change Management, Problem Management, and provides RCA for the recurring incidents.

Project: Vodacom DRC (Oct 2023 to Oct 2024).

• Amdocs contractor.
• Product Lines: Openet: BSS, ECS (OCS, and load balancer).
• Working as an onsite MGS resource for the project.
• Daily checks for production.
• Customer Management.
• Automation of repetitive work.
• Offer configuration as per the requirements from the customer.
• Strong expertise in DevOps concepts, Continuous Integration (CI), and Continuous Delivery (CD).
• Skilled in monitoring servers using CloudWatch and the ELK Stack: Elasticsearch, Fluentd, and Kibana.
• Good knowledge of version control tools GIT and Bitbucket.
• Testing the bug fixes in staging and development environments, and implementation in production.
• Production, deployment, and maintenance activities with customers.
• Follows ITIL practices such as Incident Management, Change Management, Problem Management, and provides RCA for the recurring incidents.

• Worked as an L2 and L3 Global Support Engineer for policy and charging products.
• Product Lines: Openet product lines: ECS, AOP, AOC, F5 Big IP, and JNETX IRC load balancer & Bridgewater products (PCRF, AAA, and HSS).
• Supported containerized telecom applications running on Kubernetes/OpenShift platforms.
• Collaborated with development and DevOps teams on OpenShift-based deployments, upgrades, and environment maintenance.
• Assisted in OpenShift platform monitoring, log analysis, performance tuning, and incident resolution.
• Follows ITIL practices such as Incident Management, Change Management, Problem Management, and provides RCA for the recurring incidents.
• Issue troubleshooting and follow-up with the R&D team for bug fixes.
• Successfully completed the PCRF upgrade at Botswana Telecom and VoLTE integration to PCRF for DHIRAAGU, Maldives.
• Performed upgrades for Bridgewater PCRF.
• Performing maintenance activities with customers.
• MOP preparation and testing in a lab environment, and implementation in production.
• Testing the fixes provided by the R&D team.
• PCRF Projects: TELUS Canada, Botswana Telecom, UTS Curacao, Globe Telecom Philippines, Orange Egypt, Sri Lanka Telecom, and DHIRAAGU Maldives.
• OCS Projects: Magenta Telekom, T-Mobile Netherlands, and Globe Telecom Philippines.