Ashutosh Gore
Director, ADP India
Pune
Summary
20+ years of diverse industry experience. specializing in Design thinking problem solving and transformation.
Specialized in facilitating ‘Out of Box’ thinking workshops to solve ‘Wicked’ problems and Drive Modernization
Overview
22
22
years of professional experience
11
11
years of post-secondary education
Work History
Director, Transformation and strategy
ADP India Pvt Ltd
01.2022 - Current
- Improve Chat Adoption, 1500% increase in Chat adoption, Reduce Client Contact by 4%, Reimagine Payroll Validation, UI changes, RPA and automation Advanced intelligence and analytics, 60% improvement on Audit adherence and 80% efficiency gains
Head Of Service, UK Payroll Service Transformation
ADP India Pvt Ltd
01.2019 - 01.2022
- POD 2.0 Transformation, Ax improved by 30 Points, Cx turnaround by 50 points, Automated Triage and routing, SBS Delivery refresh, Efficiency gain of 35%, Increase associate revenue
Delivery manager, Implementations
ADP India Pvt Ltd
01.2015 - 01.2019
- Vision 2020, Time to start reduced from 8 weeks to 1 week, 140% revenue of forecast, Best in Class Cx across all regions
AVP, Projects, Service, Transition
SopraSteria India Pvt Ltd
01.2005 - 01.2015
Audit Assistant
M/s P.G.Bhagwat chartered accountants
01.2002 - 01.2004
Education
Chartered Accountant (Inter) -
Institute of Chartered accountants
01.1999 - 04.2002
Masters of Commerce - undefined
Pune University
01.1996 - 04.1999
Bachelor of Commerce - undefined
Pune University
01.1999 - 04.2002
Certified Digital Transformation (ISB) - Digital Transformation
ISB
Hyderabad 01.2023 - 04.2023
Certified Design Thinking -
KPMG
Mumbai 01.2019 - 04.2019
Skills
Digital Transformation and Modernizationundefined
Timeline
Certified Digital Transformation (ISB) - Digital Transformation
ISB
01.2023 - 04.2023
Director, Transformation and strategy
ADP India Pvt Ltd
01.2022 - Current
Head Of Service, UK Payroll Service Transformation
ADP India Pvt Ltd
01.2019 - 01.2022
Certified Design Thinking -
KPMG
01.2019 - 04.2019
Delivery manager, Implementations
ADP India Pvt Ltd
01.2015 - 01.2019
AVP, Projects, Service, Transition
SopraSteria India Pvt Ltd
01.2005 - 01.2015
Audit Assistant
M/s P.G.Bhagwat chartered accountants
01.2002 - 01.2004
Chartered Accountant (Inter) -
Institute of Chartered accountants
01.1999 - 04.2002
Bachelor of Commerce - undefined
Pune University
01.1999 - 04.2002
Masters of Commerce - undefined
Pune University
01.1996 - 04.1999
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