Ashutosh Jha
Faridabad
Summary
Dynamic Project Account Manager with a proven track record at Hilti India Pvt Ltd, excelling in project management and customer relationship management. Successfully drove sales growth through strategic engagement and data analysis, enhancing client satisfaction and expanding market share. Adept at fostering team collaboration and delivering impactful solutions.
Overview
9
9
years of professional experience
Work History
Project Account Manager
Hilti India Pvt Ltd
Siliguri
11.2024 - Current
- Managed two major projects, including Sivok Rangpo Railway Tunnel and Bagdogra Airport Extension.
- Cultivated client relationships to ensure project alignment with expectations.
- Coordinated timelines and deliverables among cross-functional teams for streamlined execution.
- Facilitated stakeholder communication to enhance clarity and collaboration.
- Conducted regular status meetings to monitor progress and resolve issues promptly.
- Identified customer needs to recommend optimal products and services.
- Drove sales growth through strategic customer engagement and organized approaches.
Key Account Manager
Hilti India Pvt Ltd
05.2023 - 10.2024
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Collaborated with the management team on implementing strategies to achieve monthly sales targets 1.5M.
- Increased sales by providing exceptional customer service and product knowledge.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
Sr Account Manager
Hilti India Pvt Ltd
01.2022 - 04.2023
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Sold new products and services and developed new accounts to maximize revenue potential to 1.5Cr annually.
- Expanded market share by identifying new business opportunities and securing high-value accounts.
- Streamlined account management processes, improving overall efficiency and productivity.
Account Manager
Hilti India Pvt Ltd
05.2020 - 12.2021
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
- Negotiated prices, terms of sales and service agreements.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Educated clients on new products or services to increase customer engagement with brand.
- Achieving sales and collection target and gave territory growth by 12% year by year.
Inside Sales Specialist
Hilti India Pvt Ltd
06.2018 - 05.2020
- Used digital methods and traditional telephone approaches to generate sales leads.
- Answered customers' questions regarding products, prices, and availability.
- Developed and deepened customer relationships to drive revenue growth.
- Collected information on sales of 1Cr annually and service issues to coordinate team-wide resolutions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Used CRM software to maintain detailed contact logs and account records.
- Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts.
- Generated detailed reports outlining individual performance metrics for review at quarterly evaluations.
Marketing Executive
Hilti India Pvt Ltd
07.2016 - 05.2018
- Answered customer telephone calls promptly to avoid on-hold.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Attending 30 to 40 calls and emails everyday.
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Launched marketing activities for new product lines and market penetration.
Education
MBA - Marketing & Operations
Manav Rachna International University
Faridabad01.2026
Bachelor of Commerce -
Mewar University
ChittorgarhSkills
- Project management
- Customer relationship management
- Data analysis
- Effective communication
- Sales strategy
- Team collaboration
Accomplishments
Master Club Winner for Year 2021
Gold Club Winner for Year 2022
Master Club Winner for Year 2023
Hobbies and Interests
- Travelling
- Watching Cricket
Timeline
Project Account Manager
Hilti India Pvt Ltd
11.2024 - Current
Key Account Manager
Hilti India Pvt Ltd
05.2023 - 10.2024
Sr Account Manager
Hilti India Pvt Ltd
01.2022 - 04.2023
Account Manager
Hilti India Pvt Ltd
05.2020 - 12.2021
Inside Sales Specialist
Hilti India Pvt Ltd
06.2018 - 05.2020
Marketing Executive
Hilti India Pvt Ltd
07.2016 - 05.2018
MBA - Marketing & Operations
Manav Rachna International University
Bachelor of Commerce -
Mewar University
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