Ashutosh Kumar
Account Manager - Operations
Noida
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Account Operations Manager
Sensorise Smart Solutions
Noida
2021.07 - Current
- Planned, developed, implemented and maintained accounts.
- Developed and maintained client rapport and client satisfaction as measured by end-user satisfaction, client surveys and client feedback.
- Communicated with upper management regarding performance and areas out of compliance with contractual agreements to identify solutions.
- Met or exceeded account objectives for revenue and gross profit.
- Analyzed individual, team and account performance by performing root cause analysis and developing corrective action plans.
- Elevated understanding of client and industry to assist sales staff in identifying new business opportunities.
- Interacted well with customers to build connections and nurture relationships.
Digital Marketing Associate
Keepharma Ltd
Gurgaon
2019.08 - 2021.07
- Utilized effective digital marketing methods to increase sales
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Optimized e-commerce campaigns to increase online sales.
- Developed and deployed content marketing strategies to improve organic search traffic.
- Optimized website content and images to improve search engine rankings.
- Collaborated with designers, copywriters and developers, creating effective search marketing campaigns.
Project Manager
INFONITIPROICT PVT LTD
Delhi
2017.01 - 2019.08
- Built, implemented and updated effective SEO strategies.
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Performed in-depth competitor reviews to check competitor activities with ad placement, keyword use, placement bids and landing pages.
- Produced and submitted weekly reports outlining progress against KPI objectives.
- Helped clients develop website portals and social media pages to promote businesses.
- Monitored social media and online sources for industry trends.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Social Media Manager
Nacion Developers And Consultant
Patna
2016.06 - 2016.12
- Analyzed and reported social media and online marketing campaign results.
- Developed campaigns and specific marketing strategies for clients.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
Education
10th -
Central Public School
Samastipur 2008.03 - 2009.04
12th -
Narayana Jr College
Secundrabad 2010.03 - 2011.04
Bachelor of Engineering - Mechanical Engineering
SDM College of Engineering And Technology
Dharwad 2012.06 - 2016.05
Skills
Report preparation
Strategic sales knowledge
Service support
New business generation
Client Relationships
Business relationship cultivation
Customer Relations
Timeline
Account Operations Manager
Sensorise Smart Solutions
2021.07 - Current
Digital Marketing Associate
Keepharma Ltd
2019.08 - 2021.07
Project Manager
INFONITIPROICT PVT LTD
2017.01 - 2019.08
Social Media Manager
Nacion Developers And Consultant
2016.06 - 2016.12
Bachelor of Engineering - Mechanical Engineering
SDM College of Engineering And Technology
2012.06 - 2016.05
12th -
Narayana Jr College
2010.03 - 2011.04
10th -
Central Public School
2008.03 - 2009.04