ASHUTOSH KUMAR
Bangalore
Summary
Motivated and detail-oriented Certified Salesforce Administrator with 3 years of experience in customizing, configuring and maintaining Salesforce environments. Proven track record of designing and implementing successful Salesforce solutions to drive business growth and efficiency. Highly skilled in analyzing complex data sets, Performing Automations, Developing Reports and Dashboards to meet business needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Junior Salesforce Developer
Cloud Maven, Inc
08.2021 - Current
- Assisted in the creation and maintenance of users, roles, profiles, security settings, custom objects, and fields within
- Salesforce
- Developed and maintained reports, dashboards, workflows, and automation to streamline processes
- Monitored and analyzed Salesforce usage, providing insights for system optimization
- Contributed to the documentation of operational processes and procedures related to Salesforce
- Provided technical support and training to end-users on Salesforce usage, addressing inquiries and troubleshooting issues
- Excellent communication and interpersonal skills for providing technical support and training to end-users
- Strong analytical skills to monitor and analyze Salesforce usage for optimization
- Ability to document operational processes and procedures related to Salesforce.
Intern
OYO
11.2018 - 01.2019
- Collaborated on marketing campaign that significantly increased brand awareness.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
Intern- IoT Workshop
Srishti I2i Biz Solutions
07.2018 - 08.2018
- Developed and Implemented IoT Solutions: Contributed to the design, development, and deployment of IoT-based systems, including sensor integration, data collection, and real-time monitoring, enhancing operational efficiency and decision-making processes.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed and Optimized IoT Data: Conducted data analysis on IoT-generated data to identify patterns and insights, optimizing device performance and enabling predictive maintenance strategies.
Education
Bachelor of Engineering - Information Science And Engineering
Acharya Institute of Technology
Bengaluru, India08.2019
Skills
- Salesforce Configuration
- User Management
- Report building
- Chatter Administration
- Process Automation
- Custom objects
- Object Relationships
- SOSL searches
- Approval Processes
- Validation rules
- Teamwork and Collaboration
- Problem-Solving
- Problem-solving abilities
- Time Management
- Multitasking
- Excellent Communication
- Attention to Detail
- Self Motivation
- Decision-Making
- Team Collaboration
- Problem-solving aptitude
- Customer Relationship Management
- Continuous Improvement
- HTML
- JIRA
- Web Programming
- Programming
- Testing and debugging
- Agile development methodologies
- Requirements Gathering
- Creative and Innovative
- Software Testing and Validation
- Software Deployment
Accomplishments
- Salesforce Administrator
- Programming For Everybody(Getting Started Wit Python)
- AICTE Sponsored National Conference Certificate for College Final Year Project “ Smart Refrigerator Module using IoT”
- Personal Qualities and Hobbies
- Ability to Learn quickly with innovative ideas for Problem Solving
- Hardworking and sincere towards work with an ability to take decisions
- Ability to work in Team with excellent Communication Skills
- Excels Under Pressure.
Languages
Certification
- ADM 201 Salesforce Administrator
- Programming For Everybody(Getting Started Wit Python)- Coursera
- 3. AICTE Sponsored National Conference Certificate for College Final Year Project “ Smart Refrigerator Module using IoT”
Timeline
Junior Salesforce Developer
Cloud Maven, Inc
08.2021 - Current
Intern
OYO
11.2018 - 01.2019
Intern- IoT Workshop
Srishti I2i Biz Solutions
07.2018 - 08.2018
Bachelor of Engineering - Information Science And Engineering
Acharya Institute of Technology
- ADM 201 Salesforce Administrator
- Programming For Everybody(Getting Started Wit Python)- Coursera
- 3. AICTE Sponsored National Conference Certificate for College Final Year Project “ Smart Refrigerator Module using IoT”
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