Network Engineer
British Telecom
12.2022 - Current
Ashutosh Kumar
Network engineer
Muzaffarpur,BR
Timeline
Technical Support Engineer
Hitachi microclinic systems private limited
09.2019 - 12.2021
High School Diploma -
DAV Public School
03.2010 - 03.2012
Work History
Network Engineer
British Telecom
12.2022 - Current
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Technical Support Engineer
Hitachi microclinic systems private limited
09.2019 - 12.2021
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Education
High School Diploma -
DAV Public School
Darbhanga Bihar 03.2010 - 03.2012
Skills
Network configuration
LAN switching technologies
Layer-2/3 protocols
IP addressing and subnetting
OSPF routing
Network Troubleshooting Abilities
DNS implementation
IP services
Network security systems
Network device monitoring
Wide area network optimization
Networking and routing protocol expertise
Strong troubleshooting skills
Firewall functionality
Cisco switching expertise
Network performance monitoring
Routing protocol expertise
SNMP monitoring
VLAN aggregation
IP address management
Technical troubleshooting
Routing protocols expertise
Load balancing techniques
Technical support capabilities
Firewall configuration expertise
Technical support
IP address structure
Wireless networking proficiency
Network troubleshooting
Data center networking
Documentation writing
8021x experience
MPLS routers
Firewall management tools
Enterprise wifi management
Network performance analysis
Wireless networks troubleshooting
Voice over IP solutions
Change management
Cisco IOS mastery
Subnetting expertise
Information security technology
Remote work support
Network scaling
Proactive and team player
Cisco IDS network
Network monitoring tools
Access control
Network security
Virtual private networks
Network security implementation
Infrastructure solutions
Performance improvement
User credential management
Organized and detail oriented
Excellent presentation skills
End point configurations
Equipment configuration
Datacenter network implementations
Network architecture design
Network security architecture
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