Summary
Work History
Education
Skills
Timeline
Generic

Ashutosh Kumar

Delhi

Summary

Results-oriented Team Leader with over 5 years of experience in operations, client servicing, and sales on global projects. Demonstrated success in managing teams of up to 40 members, consistently meeting quarterly revenue targets and enhancing client satisfaction. Expertise in people management, performance optimization, and strategic execution within dynamic corporate settings.

Work History

Assistant Manager

Wipro
Gurugram
08 2023 - Current

Drove operational efficiency and high client satisfaction while leading a team of 40 professionals in Meta Ads project.
Exceeded quarterly revenue targets of $1.6M through effective campaign management and client retention strategies.
Conducted team training, performance reviews, and feedback sessions to promote continuous skill enhancement.
Implemented process improvements that reduced turnaround time by 15% and boosted team productivity.
Managed escalation handling, ensuring prompt resolution of complex client issues.

Inside Sales Account Manager

Accenture
Gurgaon
07 2022 - 06 2023
  • Managed Google clients across North America and UK divisions to strengthen partnerships.
  • Developed innovative sales pitches that successfully attracted potential clients.
  • Oversaw key accounts, fostering positive long-term relationships and satisfaction.

Associate Consultant

WNS Global Services
Gurugram
10 2019 - 05 2022
  • Independently resolved issues with resourceful research and critical thinking,
  • Applied tactful communication and personable demeanour to build positive rapport across all enterprise levels.

Education

Bachelor of Computer Applications - Computer And Information Sciences

World College of Technology And Management
Gurgaon
04-2018

Skills

  • KPI management
  • Time-critical decision making
  • Self-awareness
  • Senior leadership
  • Employee training and development
  • Strategic thinking
  • Subject Matter Expertise
  • Business scaling
  • High-value project management
  • Performance management
  • Operational efficiency
  • Campaign management
  • Customer relationship management

Timeline

Assistant Manager

Wipro
08 2023 - Current

Inside Sales Account Manager

Accenture
07 2022 - 06 2023

Associate Consultant

WNS Global Services
10 2019 - 05 2022

Bachelor of Computer Applications - Computer And Information Sciences

World College of Technology And Management
Ashutosh Kumar