Product leader with 12+ years of experience across B2B SaaS, IT Automation, HR Tech, and B2C, delivering high-impact solutions at scale.
Strong in defining product vision, GTM strategy, and leading cross-functional teams, including product managers and designers, to launch and grow user-centric platforms.
Built and scaled products across domains at ZenAdmin.ai, Leena.ai, ET Money, and Droom, solving real-world problems
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
ZenAdmin.ai
Head of Product
08.2023 - Current
Drove product vision and roadmap for IT automation, streamlining IT ops for global clients.
Streamlined the entire Hire-to-Retire asset lifecycle on platform, managing 15K+ devices across global teams.
Launched IT workflow automation for onboarding/offboarding with 90% adoption, 2000+ runs, and 1000+ IT/HR hours saved.
Drove partner-led growth by closing AlaanPay & Springworks, generating 14+ leads and $23K+ revenue.
Rolled out RFQ module, enabling 200+ RFQs and reducing turnaround time by 4+ hours per request
Launched on ProductHunt, ranking #2 Product of the Day and generating 12+ inbound leads.
Led GTM initiatives through client interactions, case studies, and G2 reviews - driving cross-functional alignment & product roadmap
Other Key releases: Offboarding Photo Collection , Reporting, Chat-based IT Support, and SaaS Management
Leena AI
Senior Product Manager
09.2021 - 07.2023
Managing roadmap & strategy for B2B SaaS platform (employee engagement) with development team of 10 members
Implemented multilingual support to AI chatbot for enabling organization to drive engagement surveys in native languages adding 30% new customers
Improved employee action resolution by 28% by implementing hierarchy support & auto assigning of actions & action plan generation using OpenAI
Other major product initiatives - Role bases access management (RBAC), auto generated reporting through excel, ppt & email
Dr. Reddy's Laboratories
Manager - Product & Digital Transformation
08.2019 - 06.2021
Handled roadmap for digitizing Order Management Process (OMS) for India business impacting 22% orders valuing ~650 Cr
Implemented CRM for 900+ rural workforce, business impact of 300 Cr
Launched query resolution app for 7000+ workforce handling 15K queries per month maintaining TAT of 98%
Launched order booking web app, enabling 2000+ field force to managing order value of 200 Cr in 45 days
ET Money (Times Internet)
Product Manager
10.2018 - 07.2019
Improved user retention by reducing app uninstall rate by ~20% on day 0 metric by launching of 'Monthly Saver' program
Lead implementation of Bharat Bill Payment system for utilities & credit card bill payments
Launched central referral program to lead organic app installs contribution to 12% of total app installs
Droom.in
Product Manager
05.2017 - 10.2018
Managed road-map (Web & App) for 2 key platforms Droom Discovery & Droom History
Implemented content management system (CMS) to manage content for auto news & expert reviews
Launched Droom Rating, algorithm based vehicle rating system for new vehicles
MOM 20% growth in SEO traffic by incorporating AMP, Structured Data, On-Page optimization & link building activity
Adding 20000+ vanity URLs by launching research tools & On-Road Price, Vehicle Compare & Model specific pages for improving vehicle research journey
Added revenue of 5 Lacs by selling 4300+ plus premium reports
Doorkeys.com
Product Manager
12.2015 - 03.2017
Setup lean startup approach in Doorkeys.com, getting MVP out in 60 days
Launched B2B broker app for real estate brokers, signing up 5000 brokers with 60K listings
Makaan.com
Assistant Product Manager
06.2014 - 04.2015
Successfully shipped product like Seller Mobile App, Seller Dashboard & List Property Page
Responsible for growth of active sellers by 20%, property listing by 10% through new initiatives & campaigns
Indiaproperty.com
Associate – Product & User Experience
04.2013 - 05.2014
Understand business requirement & provide end to end solution to implement them into new or existing products
Conceptualize & managed product workflow for real estate products ' Property detail page, 'Buyer Leads Module', 'Lead Management Platform'
Federal Aviation Administration at Product Owner/Product Designer/Systems EngineerFederal Aviation Administration at Product Owner/Product Designer/Systems Engineer