Ashutosh Mishra
Hyderabad
Summary
Experienced and effective Key Account Manager bringing forth valuable industry experience and a passion for management. Results oriented with a proven track record of improving the market position of a company and maximizing opportunities for financial growth. Adept in analytical thinking, strategic planning, leadership, and building strong relationships with business partners.
Overview
9
9
years of professional experience
1
1
Certification
Work History
KEY ACCOUNT MANAGER
Avance Consulting
Hyderabad
04.2023 - Current
- Grew customer base by 20% by leveraging existing customer relationships and identifying new opportunities
- Achieved a 150% increase in client demand, consistently exceeding targets over consecutive quarters
- Generated weekly and monthly reports outlining key customer and sales metrics, allowing for informed decision-making
- Single point of contact for all these major accounts i.e from handling of Master Service Agreements, receiving & reviewing SOW's & handling escalations from the clients end
- Resolved customer issues and complaints in a timely and professional manner, resulting in increased customer satisfaction
- Acting as the principal contact for client engagement and support across all service aspects
- Have been playing a pivotal role in creating actionable plans that align with the company's overall goals and objectives
- Conducting thorough research to identify potential markets, trends, and customer needs
- Negotiate agreements with Fortune 500 clients for pricing
- Tracking and analyzing key performance indicators (KPIs) to evaluate the success of business development efforts
- Have been diligently involved in Business development & Account Farming with potential clients across Europe
- Working very closely on the sales pipeline & prospective business activity.
ACCOUNT MANAGER
Collabera Technologies Pvt Ltd
Bangalore
06.2022 - 03.2023
- Negotiate agreements with clients for pricing
- Follow up with key account business partners to maximize account potential and generate project leads
- Oversee multiple accounts and worked diligently to meet and exceed performance goals
- Networked with potential key clients, stakeholders & partners to create mutually benefiting opportunities
- Developed and maintained relationships with key clients by providing personalized service, resulting in a 20% increase in customer loyalty and satisfaction
- Developed and maintained an up-to-date knowledge of the company's products and services.
Market Research Intern
Deepak Phenolics( Subsidiary of Deepak Nitrite Ltd.)
Vadodara
06.2021 - 08.2021
- Worked briefly on on the import & exports market of Isopropyl Alcohol
- Researched best practices for conducting market research studies
- Contacted prospective clients through outbound telephone calls and emails
- Followed up with prospects through telephone calls and emails
- Formulated market positioning with product and market segmentation
- Collaborated with a research team to understand the application of the product
- Conducted market research and competitive analysis to identify new business opportunities
BUSINESS DEVELOPMENT EXECUTIVE
KRISHNA CHEMICAL AND MINERALS
Vadodara
07.2015 - 07.2018
- Creatively marketed and sold EDTA(ETHYL DIAMINE TETRA ACETATE), which was primarily used in the treatment of paper and also in pulp industries
- Documented and resolved product issues with a diligent approach
- Achievements: Proven mettle with excellent salesmanship, negotiation, and closing skills & goal-oriented sales
- Resolved product issues through consumer testing.
Education
MBA - International Business
Shri Ram College of Commerce, University of Delhi
New Delhi05-2022
Bachelor of Technology - Electronics And Communication Engineering
Amity University
Jaipur05-2015
Skills
- Business Development
- Complex Problem Solving
- Revenue Generation
- Team Management
- Problem Solving
- Contract Management & Negotiation
- Account Management& Farming
- Lead Generation
- Stakeholder Management
- Leadership & Innovation
- Relationship Management
- Business Analysis
- Consultative Selling
- Key Performance Indicators (KPIs)
Training & Workshops
Hello PM - Product Management
09/2022- Present
Was enrolled in a 5 month cohort program of product management where in I explored multifaceted dimensions of Product Management.
- Worked on Live projects for different industry verticals such as fintech & other product based companies.
- Tools - Figma, SQL , Notion, Mixpanel, JIRA, Canva
- Skills- User Segmentation, Data Analysis, User Empathy, Product Analytics,Wireframing, User Research, Roadmapping, Agile Methodologies,
Accomplishments
- Runners up in flagship case study event Dynamis 3.0 held at SRCC New Delhi.
- Awarded 2nd position in Envision event held at NMIMS Mumbai.
- Runners up at HR -O-Scope conducted by DSMS Mumbai.
- Volunteered at Umeed -A hope(NGO)
Certification
- Product Management
- Lean Six Sigma Green Belt
- Business & Operation Analytics
- Power BI, Business Intelligence & Data Analysis
- Blockchain
- Fundamentals of Digital Marketing
- Tableau
Languages
Hindi
First Language
English
Advanced (C1)
C1
German
Intermediate (B1)
B1
References
References available upon request.
Timeline
KEY ACCOUNT MANAGER
Avance Consulting
04.2023 - Current
ACCOUNT MANAGER
Collabera Technologies Pvt Ltd
06.2022 - 03.2023
Market Research Intern
Deepak Phenolics( Subsidiary of Deepak Nitrite Ltd.)
06.2021 - 08.2021
BUSINESS DEVELOPMENT EXECUTIVE
KRISHNA CHEMICAL AND MINERALS
07.2015 - 07.2018
MBA - International Business
Shri Ram College of Commerce, University of Delhi
Bachelor of Technology - Electronics And Communication Engineering
Amity University
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