Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Ashutosh Mishra

Ashutosh Mishra

Senior Manager-City Head
Noida

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

City Head

Paytm
12.2021 - Current
  • Strengthened emergency preparedness by updating response plans and conducting regular drills with first responders.
  • Kept municipal operations in compliance with city ordinances, state requirements and federal laws.
  • Increased city efficiency by streamlining processes and implementing new technologies.
  • Optimized resource allocation across various departments in order to achieve desired outcomes efficiently while minimizing costs.
  • - Managed the complete array of products & portfolios across 7-10 partner banks, ensuring alignment with business objectives and partner requirements.
    - Developed and maintained strong working relationships with partner bank teams, fostering collaboration and driving mutual success.
    - Led cross-functional projects to enhance digital capabilities, integrating new cobrand partners and ensuring seamless customer experiences.
    - Successfully tracked new card sales and achieved key portfolio metrics, exceeding usage, activation, and P&L benchmarks.
    - Oversaw P&L for all products in the banking cobrand portfolio, ensuring adherence to budgetary constraints and cost-effectiveness.
    - Spearheaded digital initiatives, driving adoption of digital acquisition models, payment solutions, and risk policy requirements.
    - Evaluated market situations using extensive industry benchmarking to inform strategic decisions and drive business growth.
    - Ensured compliance with regulatory requirements, internal guidelines, and legal frameworks in all cobranding programs.

Senior Business Lead

Hindustan Unilever Limited, HUL
09.2017 - 12.2021
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Boosted sales performance with strong leadership and coaching of the sales team.
  • Championed organizational change initiatives that led to significant improvements in internal processes, culture, and employee engagement.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained database systems to track and analyze operational data.
  • Gathered, organized and input information into digital database.
  • Spearheaded the development of a new product line, driving revenue growth and diversifying the company''s offerings.
  • Led cross-functional teams to successfully complete complex projects on time and within budget.
  • Increased team productivity by implementing efficient project management strategies.
  • Created and managed project plans, timelines and budgets.
  • Devised and implemented processes and procedures to streamline operations.
  • Conducted thorough competitor analysis which informed strategic planning efforts aimed at capturing additional market share.
  • Expanded market share by identifying new business opportunities and forging strategic partnerships.
  • Enhanced customer satisfaction through implementing targeted improvements in product quality and service delivery.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Negotiated profitable contracts with vendors, securing favorable terms for the company.

Area Sales Manager

TTK Prestige LTD.
12.2016 - 09.2017
  • Streamlined internal processes by working closely with cross-functional teams such as operations, logistics, and finance departments to ensure smooth transactions for customers.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Area Sales Manager

Coffee Day Global Ltd.
07.2012 - 12.2016
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Delivered engaging presentations at industry events, effectively promoting company products and services to potential clients.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Managed accounts to retain existing relationships and grow share of business.
  • Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
  • Organized promotional events and interacted with community to increase sales volume.
  • Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
  • Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.

Education

MBA - Marketing Management And Research

Galgotias Business School
Greater Noida, India
04.2001 -

Skills

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Accomplishments

    -Cyber Security 2023-24

    – Highest EDC sales & cross sales. 2018 -2021

    - Highest Sales in HUL, 2017, 2018,2020, 2021,

    – Supervisor at Formula 1 race 2011

Certification

Indian Institute of Management-Kolkata-Executive Program in General Management

Timeline

Indian Institute of Management-Kolkata-Executive Program in General Management

02-2024

City Head

Paytm
12.2021 - Current

Senior Business Lead

Hindustan Unilever Limited, HUL
09.2017 - 12.2021

Area Sales Manager

TTK Prestige LTD.
12.2016 - 09.2017

Area Sales Manager

Coffee Day Global Ltd.
07.2012 - 12.2016

MBA - Marketing Management And Research

Galgotias Business School
04.2001 -

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Ashutosh MishraSenior Manager-City Head