

Dynamic Senior Service Delivery Manager with extensive experience at BT Eserv India Limited, excelling in telecom mediation and compliance management. Proven track record in leading successful customer migrations and enhancing operational readiness. Strong communicator and strategic leader, adept at driving continuous improvement and fostering team performance in high-pressure environments.
· Accountable for delivering and shaping Dev-Ops Team for EE_OCS strategy to enable the achievement of the business Goals.
· To Lead Customer migration and operations team assusirng smooth migration seamless to end user across all programs in EE_Consumer Mobile.
· Own and deliver strategic OCS solution choices that underpin EE-consumer Mobile transformation strategy.
· Leadership of the EE-OCS-Mobile Operations: develop and motivate an experienced Dev-ops team
· Customer and Product Migrations
· Compliance to Business Deliveries.
· Assuring OCS platform Operational readiness and stability.
· Compliance to Security and BT-Standard processes and industry audits like LRQA,KPMG etc.
Telecom Mediation hands-on
Telecom Billing Design and consultancy
01/30/25, 09:03
01/30/25, 09:03
252478
Biochemistry, 103.1, mg/dL, 0.4, 4.3, Optimal-
FPG levels >110 mg/dL but 140 mg/dL but
Dr. Nidhi Awasthi, MD Pathology, KGMU
Self
01/30/25, 11:43, 09:03