Ashutosh Pandey
Account Manager
Lucknow,UP
Summary
Supportive facilitator with account management experience and expertise in fostering effective partnerships with other employees and companies. Motivated client advocate proven to maximize customer satisfaction. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings.
Overview
1
1
year of professional experience
9
9
years of post-secondary education
Work History
Corporate Account Manager
ICICI Prudential Life Insurance
Lucknow, Uttar Pradesh
06.2021 - Current
- Secured competitor business via strategic marketing, service programs and promotions.
- Coordinated full sales lifecycle from proposal development to closings and follow-up.
- Established profitable partnerships in banca channel to grow corporate account base.
- Developed, serviced and grew corporate accounts .
- Monitored service after sale and implemented quick and effective problem resolutions.
- Worked independently with minimal supervision.
- Prioritized tasks and projects to meet tight deadlines.
Area Head
HDFC BANK
Mathura, Uttar Pradesh
10.2020 - 05.2021
- Managed team of 560 Village Level Entrepreneur, overseeing hiring, training, and professional growth of those VLE.
- Conducted research, gathered information from multiple sources and presented results.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Increased customer satisfaction by resolving product and branch service issues.
- Participated in team-building activities to enhance working relationships.
- Handled 120 calls per day to address customer inquiries and concerns.
- Developed and maintained courteous and effective working relationships.Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
PGPM - Marketing
ICFAI Business School
Bangalore 06.2018 - 05.2020
Marketing
SUMMER INTERNSHIP
HDFC Bank 02.2019 - 01.2019
Master of Arts - Economics
Kisan P.G. College
06.2016 - 08.2018
Bachelor of Arts - Economics
Lucknow University
06.2013 - 08.2016
Intermediate -
H.A.L School
04.2010 - 04.2011
High School Diploma -
New Way School
Lucknow 04.2008 - 06.2009
Skills
Dependable and Responsible
Analytical and Critical Thinking
Organization and Time Management
Teamwork and Collaboration
Flexible and Adaptable
Timeline
Corporate Account Manager
ICICI Prudential Life Insurance
06.2021 - Current
Area Head
HDFC BANK
10.2020 - 05.2021
Marketing
SUMMER INTERNSHIP
02.2019 - 01.2019
PGPM - Marketing
ICFAI Business School
06.2018 - 05.2020
Master of Arts - Economics
Kisan P.G. College
06.2016 - 08.2018
Bachelor of Arts - Economics
Lucknow University
06.2013 - 08.2016
Intermediate -
H.A.L School
04.2010 - 04.2011
High School Diploma -
New Way School
04.2008 - 06.2009