ASHUTOSH PANDEY
Corporate Facility/General Admin/Workplace Solutions
Ghaziabad,UP
Summary
Seasoned and result-driven Facility & Administration professional with over 16 years of diverse experience across Data Centers, IT/BPO campuses, and corporate environments. Adept at leading facility operations, infrastructure management, general administration, and vendor coordination while ensuring compliance with safety and regulatory standards. Demonstrates strong strategic planning, cost optimization, and team leadership capabilities, with a proven track record of delivering operational excellence and driving high-impact initiatives. A proactive and detail-oriented leader, skilled in managing large-scale facility portfolios, ensuring business continuity, and enhancing customer satisfaction. Recognized for implementing innovative solutions that reduce costs, streamline processes, and create a seamless workplace experience. Passionate about sustainability, people management, and delivering measurable value to stakeholders.
Overview
14
14
years of professional experience
9
9
Certifications
2
2
Languages
Work History
Assistant Admin Manager
Sify Technologies Limited
05.2022 - Current
- Managing day-to-day operations of a 1.5-acre Tier III Data Center facility and two NOC offices (Delhi & Gurgaon), ensuring 100% compliance with statutory and safety regulations.
- Leading land identification and acquisition for North India’s first AI-based Data Center project in Noida, and securing all required government approvals including building permits and power sanctions.
- Successfully organized the inauguration ceremony of the AI Data Center, officiated by Hon’ble UP CM Shri Yogi Adityanath.
- Overseeing maintenance and infrastructure upgrades across owned and leased facilities; implementing preventive schedules for HVAC, lifts, STP, electrical, and plumbing systems.
- Ensuring regulatory compliance including Fire NOC, Lift License & Safety Certificates, CLRA, CTO, PESO, hazardous waste management, and Shops & Establishment compliance.
- Spearheading identification, acquisition, and full revamping of a new 5 BHK guest house, including seamless transition from the old property.
- Coordinating cross-functional functions including travel desk operations, event support, and stakeholder management.
- Achieved a 30% improvement in facility aesthetics through revised cleaning and housekeeping strategies, based on end-user feedback.
- Negotiated with vendors to achieve a 15% reduction in procurement costs and maintained average maintenance cost increase within 5% during rental contract renewals.
- Conducting regular facility inspections to ensure adherence to building codes and proactively mitigate risks.
- Managing operational budgets and delivering a 10% reduction in annual facility and admin expenses.
- Actively involved in CSR initiatives in collaboration with NGOs and local stakeholders, supporting community development efforts.
- Maintaining robust building security systems and access controls to ensure the safety of occupants and assets.
Assistant Facility Manager
Jones Lang LaSalle (JLL)
02.2020 - 05.2022
- Company Overview: Client- Accenture Solutions Pvt Ltd, Noida
- Managed facility operation of around 2.5 lakh Sq.ft built up area in three different towers.
- Spearheaded day-to-day facility operations while ensuring 100% compliance with EHS norms and statutory regulations.
- During emergency situations (Covid-19), I adeptly managed facility performance issues and outages, minimizing the recovery time from failures.
- Recognized as a Covid Sentinel for outstanding crisis management during lockdown, ensuring the safety and continuity of operations for 1500+ employees.
- Led seamless transition of IT assets (laptops/desktops) in coordination with employees and logistics teams.
- Strengthened vendor relationships and negotiation strategies, resulting good reduction in operational costs.
- Tracked and managed utility contracts (electricity, water, etc.) to ensure uninterrupted services.
- Monitored facility equipment usage, enforcing safety protocols and reducing incidents.
- Maintained comprehensive documentation including service requests, preventive maintenance logs, work orders, and inventory records.
- Honored with Best Performance Award in Q4 2021 under the “Achievers & Award Winners” program.
- Successfully led ISO 27K, ISO45K and ISO 20K audits with zero non-compliance.
- Achieved a 95% cost reduction per head for induction programs for new Accenture entrants.
- Developed tools like an Invoice Tracker for accurate PO accrual, billing status, and payment tracking, and a Boardroom Consumables Tracker across Delhi-NCR.
- Identified and implemented Critical Control Points (CCPs) for food safety across all café outlets to ensure hygienic practices.
- Client- Accenture Solutions Pvt Ltd, Noida
Assistant Facility Manager
CBRE South Asia Pvt Ltd.
02.2015 - 02.2020
- Company Overview: Client-Meriton Infotech Pvt Ltd. Noida Sec-62 & HCL Noida 126
- At Green Boulevard Properties, I oversee a significant amount of premium commercial space in Noida, catering to 30 IT/ITES firms through innovative client engagement and cross functional strategy.
- Managed day-to-day operations of a 5-acre multi-tenant commercial property, ensuring seamless facility and property management services.
- Supervised all soft services including housekeeping, pantry, façade cleaning, and overall building security and surveillance systems.
- Ensured accurate and timely preparation of MIS reports, rental invoicing, CAM charges, vendor billing, and payment follow-ups with clients.
- Handled procurement activities, third-party service agreements, and AMC contracts for essential services and equipment.
- Maintained and tracked tenant lease deeds and CAM agreements for multiple occupants within the property.
- Ensured complete compliance with statutory and regulatory requirements including Fire NOC, Lift License & Safety Certificates, CTO, PESO, CLRA, S&E, and hazardous waste management.
- Developed and implemented environmental sustainability initiatives, including a horticulture project themed “Best from Waste,” which received client appreciation across PAN India.
- Created a herbal garden in the common area, developed and maintained entirely by the in-house team.
- Improved operational efficiency by restructuring the operations department into specialized sub-teams, enhancing productivity without increasing manpower or cost.
- Built strong vendor and supplier relationships to secure competitive pricing for maintenance materials and services.
- Coordinated large-scale corporate events, conferences, and seminars by managing end-to-end logistics and vendor coordination.
- Participated in the development and implementation of emergency response and disaster preparedness plans.
- Reviewed and selected vendor and contractor bids, resulting in a 10% cost saving on repair and renovation projects.
- Monitored contractor performance to ensure adherence to project timelines, safety protocols, and industry best practices.
- Oversaw construction and renovation works, ensuring compliance with environmental, health, and security standards.
- Client-Meriton Infotech Pvt Ltd. Noida Sec-62 & HCL Noida 126
Admin/Facility Executive
Zuari Investments Pvt Ltd
02.2014 - 02.2015
- Company Overview: The Group of Adventz Birla Foundation
- Accountable for PAN India Admin to ensure day-to-day repair & maintenance work.
- Managed all contracts/agreement of rental properties of PAN India including AMC and PPM of critical units.
- Travel Management- Arrange travel accommodations and itineraries for staff members.
- Organized activities such as conferences, meetings, seminars and conventions while coordinating with vendors for supplies and services.
- Ensured compliance with governmental regulations labor license, lift license, CTO & CTE.
- Manage schedules and calendars for senior staff, including arranging meetings and appointments.
- Handled different stores and branches of the company to evaluate operations and communicate goals to staff members.
- The Group of Adventz Birla Foundation
Duty Manager
Jones Lang LaSalle (JLL)
05.2012 - 02.2014
- Company Overview: Client- Accenture Services Pvt Ltd, Noida
- Works effectively with cross functional teams in ensuring operational & service excellence.
- Managed all security surveillance along with Physical security.
- Monthly Asset/Inventory & Wellness /Café audits to ensure safety standards.
- Inspecting building structures to determine the need for repairs or renovations.
- Managed monthly KPI’s effectively followed by innovative ideas.
- Managing teams consisting of staff and contractors.
- Budget forecasting and cost saving initiatives.
- Safety/EHS/Fire drills for employees.
- Client- Accenture Services Pvt Ltd, Noida
Helpdesk Executive
Randstad
03.2011 - 05.2011
- Company Overview: Client -Accenture Services Pvt Ltd, Noida
- Customer Support: Ticket Management: System Monitoring: Communication:
- Respond to customer inquiries and support requests via phone, email, and chat.
- Provide first-level technical support for hardware, software, and network issues.
- Escalate complex problems to appropriate IT staff or vendors as necessary.
- Log, prioritize, and track helpdesk tickets using the company's ticketing system.
- Ensure timely resolution of issues and maintain accurate documentation of actions taken.
- Follow up with customers to ensure issues are resolved satisfactorily.
- Monitor IT systems and networks to identify potential issues and prevent downtime.
- Report and address security breaches or vulnerabilities promptly.
- Communicate effectively with customers to understand their needs and provide solutions.
- Collaborate with other IT staff to resolve complex issues and improve support processes.
- Client -Accenture Services Pvt Ltd, Noida
Education
MBA - Operation Management
SMU
Bachelor Degree - Eng Lit & History
Allahabad University
Master Degree - Eng Lit
Kanpur University
Diploma - Mass Communication
UPRTU
Skills
Certification
ISO 45001:2018
Interests
Playing Cricket
Photography
Travelling
Meditation
Personal Information
Date of Birth: 08/25/83
Timeline
Assistant Admin Manager
Sify Technologies Limited
05.2022 - Current
Assistant Facility Manager
Jones Lang LaSalle (JLL)
02.2020 - 05.2022
Assistant Facility Manager
CBRE South Asia Pvt Ltd.
02.2015 - 02.2020
Admin/Facility Executive
Zuari Investments Pvt Ltd
02.2014 - 02.2015
Duty Manager
Jones Lang LaSalle (JLL)
05.2012 - 02.2014
Helpdesk Executive
Randstad
03.2011 - 05.2011
Bachelor Degree - Eng Lit & History
Allahabad University
Master Degree - Eng Lit
Kanpur University
Diploma - Mass Communication
UPRTU
MBA - Operation Management
SMU
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