Ashutosh Ranjan
West Delhi
Summary
Processing professional with a focus on data management and document verification. Skilled in maintaining accurate records, handling sensitive information, and ensuring compliance with regulatory standards. Strong communication abilities, and adept at working collaboratively within teams.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
T & M Services Consulting Private Limited
GURUGRAM
11.2024 - Current
- The company is the vendor of BOB-CARD.
- Performed document verification and validation for clients for credit card approval.
- Completed the verification process through video calls and emails, ensuring that all the documents met the standards and regulations.
- Maintained all the records in the system and Excel.
- Achieved the target of 300 clients for document verification per day.
- Responded to customer emails, letters, and phone calls within the company's communication targets.
Backend (MIS)
Concourse Consultancy Solutions Private Limited
GURUGRAM
08.2024 - 10.2024
- Compiled and sorted documents before entering data in Excel.
- At Concourse, I created detailed reports on agricultural products specific to a region, delivering in-depth findings and actionable recommendations that drive results.
- Collaborated with team members to achieve target results.
- Achieved service and quality targets of 800 crop cases in one day.
Fashion Consultant
Lenskart
New Delhi
03.2024 - 07.2024
- Demonstrated product knowledge and highlighted the value and benefits to customers.
- Researched current fashion trends and competitor activity.
- Delivered exceptional customer service by addressing concerns promptly and professionally to ensure client satisfaction.
- Collaborated with fellow consultants on team projects to provide complete styling solutions for high-profile clients, and special events.
Education
Bachelor of Computer Applications - Computer Science
Kamal Institute of Higher Advanced And Technology
New Delhi, Delhi12-2023
Higher Education - Commerce With Information Practices
Columbia Foundation Sr. Secondary School
Delhi05-2020
Skills
- Microsoft PowerPoint
- Pivot table
- Microsoft Excel
- Target-oriented
- Customer relations
- Teamwork
- Trend Analysis
- Communication Skills
- Adaptability
- Team coordinator
- Problem-solving abilities
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Customer Service Associate
T & M Services Consulting Private Limited
11.2024 - Current
Backend (MIS)
Concourse Consultancy Solutions Private Limited
08.2024 - 10.2024
Fashion Consultant
Lenskart
03.2024 - 07.2024
Bachelor of Computer Applications - Computer Science
Kamal Institute of Higher Advanced And Technology
Higher Education - Commerce With Information Practices
Columbia Foundation Sr. Secondary School
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