Ashutosh Sharma

• Operated Fleet Manager software efficiently.
• Developed reports for prioritizing and analyzing planned loads for inbound, outbound, local, and Midwest shipments.
• Implemented GPS technology for real-time shipment tracking using SAMSARA and TRACK N SURE systems.
• Created orders for various accounts, including AOD, KVS, and RXO.
• Coordinated EDI tasks for clients like RXO, FCA/STELLANTIS, TESLA, Ryder, and ECCO.

• Managed transportation of hazardous, FTL, and LTL shipments across Canada, USA, and Mexico.
• Developed and processed border clearance paperwork, including ACE/ACI manifests.
• Communicated with customs brokers for bond creation and border clearance, handling evaluation disputes with AOD.

• Bidded for loads over the load board.
• Organized necessary paperwork for team and single (driver) departures from the yard.
• Reviewed driver logs for compliance with hours-of-service regulations.
• Coordinated dispatch operations by accurately inputting all BOLs, CI, and PODs into the PEAK ON DEMAND system.

• Handled the Top accounts to the company , such as DELL, Kruger, RONA , Logikor , RPM , Modelkite, Princess Auto , XPO.
• Daily interaction with the brokers and the clients regarding the available in flux of loads as per the company’s capacity.
• Supervised team Ryder and helped them to improve and retain the scorecard from 81% to 99% in a span of a month.
• With the help of efficient communication and coordination within the Operations and the CSR team I used to met tendered dates set as per the contract and which in turn helped me to get additional loads from the brokers and the customers.

• Organized necessary paperwork for Team and single (Driver's) departures from the yard
• Reviewed and ensured accuracy of driver logs in compliance with hours-of-service regulations.
• Scheduled and managed city dispatch operations, accurately inputting all BOL's, CI, and PODs into PEAK ON DEMAND system.
• Coordinated shipment details, recorded load data and destination in AVAAL.
• Acquired comprehensive knowledge of DOT and ELD regulations
• Communicated effectively with carriers to ensure accurate timing of Pickup and delivery, minimizing delays.

• Managed the preparation and processing of various shipping documents, including bills of lading and invoices.
• Investigated complaints concerning late or damaged shipments promptly.
• Managed shipping documents to ensure accuracy and compliance with applicable regulations.
• Researched and resolved discrepancies related to shipments, invoices, and other documentation.
• Coordinated the movement of goods between suppliers, customers, and warehouses.
• Maintained communication with vendors regarding delivery schedules, product availability, and order status.
• Updated computerized tracking system to reflect current shipment information.
• Served as a liaison between logistics personnel, sales staff, and customers throughout the supply chain process.

Delivered exceptional customer support and generated qualified leads through outbound calls and emails.
• Coordinated with marketing, operations, and finance departments for project completion.
• Organized product demonstrations for potential customers.
• Managed lead tracking system updates regularly.
• Responded to inquiries from prospects regarding products or services.
• Trained new trainees and mentored B2C sales team members.