Results-driven risk management professional with 15+ years of experience in enterprise risk frameworks, tool implementation, and stakeholder management across global organizations. Proven track record in process optimization and risk mitigation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
AVP (Assistant Vice President)
Deutsche Bank
09.2023 - Current
Designed and Implemented the Enterprise Risk Frame work for TPRM process.
Leading the Coupa Risk Assess configuration team.
Supporting Process design, requirement gathering and writing user stories.
Responsible for Effort Estimation and Approach finalization for every configuration.
Handling capacity utilization of onshore and offshore team.
Responsible for creation of all the business guides and critical documents for business.
Accountable for Business Demos, process work through to testing team and RTB team.
Handling Dev to UAT cutover and responsible for complete program migration including fields, setup data and all the components.
Responsible for Reports creation, review and creation of implementation guides.
Accountable for defect solution, Business and customer queries.
Resolved RTB team queries, ensuring seamless production operations.
Responsible to create training plans, training material and documents for the team and every new joiner.
AVP (Assistant Vice President)
Deutsche Bank
09.2023 - Current
Designed and Implemented the Enterprise Risk Frame work for TPRM process.
Leading the Coupa Risk Assess configuration team.
Supporting Process design, requirement gathering and writing user stories.
Responsible for Effort Estimation and Approach finalization for every configuration.
Handling capacity utilization of onshore and offshore team.
Responsible for creation of all the business guides and critical documents for business.
Accountable for Business Demos, process work through to testing team and RTB team.
Handling Dev to UAT cutover and responsible for complete program migration including fields, setup data and all the components.
Responsible for Reports creation, review and creation of implementation guides.
Accountable for defect solution, Business and customer queries.
Resolved RTB team queries, ensuring seamless production operations.
Responsible to create training plans, training material and documents for the team and every new joiner.
Manager
Deloitte Consulting
05.2022 - Current
Company Overview: Deloitte Consulting UK (London)
Worked as a Manager in Risk Advisory with Deloitte Consulting UK (London).
Supported Enterprise Risk Management Frame work designing for TPRM project for couple of huge Banking Organization to design, build and implement the Third-Party Risk Assessment process.
Designing the Gaps and Mitigations process for the customer and end to end process flow to mitigate the risk associated with the supplier.
Lead configuration team to implement Coupa risk Assess into design and configure the tool according to the business requirements.
Created Enterprise Frame work and reporting process for Attestations and Evidences based model to make the supplier compliant into the system and assuring there is no breach in the process.
Partially supporting other project for another banking customer to help in Reporting process in Risk Advisory.
Deloitte Consulting UK (London)
Manager
Deloitte Consulting
05.2022 - Current
Company Overview: Deloitte Consulting UK (London)
Worked as a Manager in Risk Advisory with Deloitte Consulting UK (London).
Supported Enterprise Risk Management Frame work designing for TPRM project for couple of huge Banking Organization to design, build and implement the Third-Party Risk Assessment process.
Designing the Gaps and Mitigations process for the customer and end to end process flow to mitigate the risk associated with the supplier.
Lead configuration team to implement Coupa risk Assess into design and configure the tool according to the business requirements.
Created Enterprise Frame work and reporting process for Attestations and Evidences based model to make the supplier compliant into the system and assuring there is no breach in the process.
Partially supporting other project for another banking customer to help in Reporting process in Risk Advisory.
Deloitte Consulting UK (London)
Process Leader
AXA
08.2016 - 02.2022
Worked as a Supplier Relationship Management Consultant and supporting the Supplier Risk Assessment Process for AXA Group Operations.
Responsibilities include to support the Vendor Management Team in Designing the Process as per the Vendor Risk Framework, designing of the tool (CRA) according to the requirements, Tool implementation, designing different matrixes etc.
Tool Implementation, Workflow designing and redesigning, Configuration and Enhancement.
3PRM User Support: Provide help on how to use CRA (Coupa Risk Assess) or assistance on capabilities of the CRA (Coupa Risk Assess, work collaboratively with team for timely closure of issues that are managed within.
3PRM Ad-hoc Activities: User CRA (Coupa Risk Assess) Integration, User Imports, Supplier Imports, Engagement Imports etc.
Worked on preparation of Analytics Reports and creation of Drill downs etc.
Designed & managed End to End testing of Risk Areas in test site by building and mentoring UAT test scripts.
Designed and executed Ageing Analysis process to check oversight from internal users and ensure that all identified risks are addressed as per Client Policy.
Performed admin level activities such as providing user access, group level permissions, delegation of evaluations, inactivation and re-launch of evaluations etc.
Performed mass imports/export of User Defined Fields, Objects, and Programs from back end.
3PRM Reporting: Provide Risk Reporting, Governance Reporting, Risk Profile Reporting, Third party assess %, Audit requests reporting, Reporting on Third Party responses, Adhoc reporting.
Master Enhancement List: Create & Track list of all Enhancement Requests include relevant history/ traceability (i.e. Incident numbers, etc.) with proper Change Management and Traceability.
3PRM Processing: Perform duplicate checks, Work with Risk & Assurance team to provide inputs to strategy approach, Work with Third parties and chasing up on completing the evaluations on time.
Scheduled Enhancements: Receive requirements, conduct Impact assessment & provide estimation on timelines, Deliver solution/enhancement according to the requirement and working as expected in Production.
Monitor Release Notes &CRA (Coupa Risk Assess) Updates: All information retaining to the Hiperos operating system/environment is reviewed for impact to 3PRM.
Process Leader
AXA
08.2016 - 02.2022
Worked as a Supplier Relationship Management Consultant and supporting the Supplier Risk Assessment Process for AXA Group Operations.
Responsibilities include to support the Vendor Management Team in Designing the Process as per the Vendor Risk Framework, designing of the tool (CRA) according to the requirements, Tool implementation, designing different matrixes etc.
Tool Implementation, Workflow designing and redesigning, Configuration and Enhancement.
3PRM User Support: Provide help on how to use CRA (Coupa Risk Assess) or assistance on capabilities of the CRA (Coupa Risk Assess, work collaboratively with team for timely closure of issues that are managed within.
3PRM Ad-hoc Activities: User CRA (Coupa Risk Assess) Integration, User Imports, Supplier Imports, Engagement Imports etc.
Worked on preparation of Analytics Reports and creation of Drill downs etc.
Designed & managed End to End testing of Risk Areas in test site by building and mentoring UAT test scripts.
Designed and executed Ageing Analysis process to check oversight from internal users and ensure that all identified risks are addressed as per Client Policy.
Performed admin level activities such as providing user access, group level permissions, delegation of evaluations, inactivation and re-launch of evaluations etc.
Performed mass imports/export of User Defined Fields, Objects, and Programs from back end.
3PRM Reporting: Provide Risk Reporting, Governance Reporting, Risk Profile Reporting, Third party assess %, Audit requests reporting, Reporting on Third Party responses, Adhoc reporting.
Master Enhancement List: Create & Track list of all Enhancement Requests include relevant history/ traceability (i.e. Incident numbers, etc.) with proper Change Management and Traceability.
3PRM Processing: Perform duplicate checks, Work with Risk & Assurance team to provide inputs to strategy approach, Work with Third parties and chasing up on completing the evaluations on time.
Scheduled Enhancements: Receive requirements, conduct Impact assessment & provide estimation on timelines, Deliver solution/enhancement according to the requirement and working as expected in Production.
Monitor Release Notes &CRA (Coupa Risk Assess) Updates: All information retaining to the Hiperos operating system/environment is reviewed for impact to 3PRM.
Assistant Manager
Genpact
05.2015 - 08.2016
Managed a team of 12 Agents in Unilever Responsible Sourcing Process.
Also handled a team of 5 members in Mexico.
Client management through weekly performance reviews and handling escalated issues by stake holders.
Managing schedules and hygiene factors.
Performance Reviews.
Developing & maintaining team reviews & presenting them to the operations head on a weekly and monthly basis.
Holding individual reviews with team members addressing their personal & professional developmental needs.
Quality Management.
Total Quality: Facilitate quality awareness and auditing current processes.
Completed Lean Project run towards reduction of rejects.
Ran a WIRED campaign across all the Genpact sites for a Lean Project to collect Maximum numbers of Ideas.
Driving ideas for better efficiency within the team and process space and beyond.
Assistant Manager
Genpact
05.2015 - 08.2016
Managed a team of 12 Agents in Unilever Responsible Sourcing Process.
Also handled a team of 5 members in Mexico.
Client management through weekly performance reviews and handling escalated issues by stake holders.
Managing schedules and hygiene factors.
Performance Reviews.
Developing & maintaining team reviews & presenting them to the operations head on a weekly and monthly basis.
Holding individual reviews with team members addressing their personal & professional developmental needs.
Quality Management.
Total Quality: Facilitate quality awareness and auditing current processes.
Completed Lean Project run towards reduction of rejects.
Ran a WIRED campaign across all the Genpact sites for a Lean Project to collect Maximum numbers of Ideas.
Driving ideas for better efficiency within the team and process space and beyond.
Management Trainee
Genpact
06.2012 - 04.2015
Transitioned the Risk assessment process of Unilever.
Was a part of Onsite team in UK to design and implementation of ARAVO tool for Unilever.
Played a lead role in UAT (User Acceptance Testing) being in onsite.
I have done the ramp up training for India and China team.
Trained the Mexico Genpact team to hit the production during Mexico Visit as a Process Trainer.
Routine assessments to gauge the performance of each supplier over time, supplier coaching and assistance to ensure the supplier participates in the risk assessment which would help stakeholders to qualify the suppliers as per the parameters set.
Verify new potential partner so they meet specific requirements for proper parameters, documentation and controls.
Evaluate and score suppliers to considered criteria to ensure long term relationships and observations made during assessments will be documented and then analyzed to support sourcing.
Management Trainee
Genpact
06.2012 - 04.2015
Transitioned the Risk assessment process of Unilever.
Was a part of Onsite team in UK to design and implementation of ARAVO tool for Unilever.
Played a lead role in UAT (User Acceptance Testing) being in onsite.
I have done the ramp up training for India and China team.
Trained the Mexico Genpact team to hit the production during Mexico Visit as a Process Trainer.
Routine assessments to gauge the performance of each supplier over time, supplier coaching and assistance to ensure the supplier participates in the risk assessment which would help stakeholders to qualify the suppliers as per the parameters set.
Verify new potential partner so they meet specific requirements for proper parameters, documentation and controls.
Evaluate and score suppliers to considered criteria to ensure long term relationships and observations made during assessments will be documented and then analyzed to support sourcing.
Process Specialist
Genpact
03.2009 - 05.2012
Worked as a SME helping the peers to enhance the process knowledge.
Worked on Spend Analytics and Contract Compliance Projects for AZ from Data Extraction to Report out to the client (E2E).
Worked with the CLS team to cover the 100% of the team for the trainings.
Worked as a Team Leader in the late night off peak and managed to deliver set targets.
Sending out reports to the team and the Leaders about the various metrics on daily basis.
Providing RCA’s on the missed SLA and projection of the future inflows.
Attending the reviews conducted by the managers to improve the scores of the process.
Worked on calls and chats simultaneously while managing the floor.
Process Specialist
Genpact
03.2009 - 05.2012
Worked as a SME helping the peers to enhance the process knowledge.
Worked on Spend Analytics and Contract Compliance Projects for AZ from Data Extraction to Report out to the client (E2E).
Worked with the CLS team to cover the 100% of the team for the trainings.
Worked as a Team Leader in the late night off peak and managed to deliver set targets.
Sending out reports to the team and the Leaders about the various metrics on daily basis.
Providing RCA’s on the missed SLA and projection of the future inflows.
Attending the reviews conducted by the managers to improve the scores of the process.
Worked on calls and chats simultaneously while managing the floor.
Process Associate
Genpact
05.2007 - 02.2009
Worked as a shift lead and was responsible for maintaining tracker for new updates.
Was responsible for team’s login and logout timings.
Reporting out to the manager by end of the day with the team’s process tracker.
Responsible to update vendor master data in oracle R12.
Responsible for supplier emergency request with the TAT of only 4 hours to set up the supplier data into the system and process the request for payments.
Handled legal documentation process for GE Energy Single handily.
Process Associate
Genpact
05.2007 - 02.2009
Worked as a shift lead and was responsible for maintaining tracker for new updates.
Was responsible for team’s login and logout timings.
Reporting out to the manager by end of the day with the team’s process tracker.
Responsible to update vendor master data in oracle R12.
Responsible for supplier emergency request with the TAT of only 4 hours to set up the supplier data into the system and process the request for payments.
Handled legal documentation process for GE Energy Single handily.
Education
Bachelor of Computer Applications - undefined
Kalinga University
Raipur
undefined
Kendriya Vidyalaya Jabalpur
Jabalpur
Skills
Enterprise Risk Frame Work Designing
Third Party Risk Management
Tool Design
Tool Build
Tool Implementation
Spend Analytics
Reporting
Stake Holder Management
People Management
Training
Knowledge Capabilities
Certification
SPSM (Senior Professional in Supply Chain Management)
Green Belt Trained, Tested and Certified
Pursuing CISA (Certified Information Security Auditor)
Accomplishments
Twice Received Silver award for Team Management and Best Front Line Manager.
Four times Received Best Team Performer award.
Best SME award for transitioning the New Process successfully.
Trainers Award to Trained the whole new team of India, Mexico and China.
Prologue
Results-driven risk management professional with 15+ years of experience in enterprise risk frameworks, tool implementation, and stakeholder management across global organizations. Proven track record in process optimization and risk mitigation.
Current Profile
AVP (Assistant Vice President), Deutsche Bank, 2023-09-01, Present, Designed and Implemented the Enterprise Risk Framework for TPRM process., Leading the Coupa Risk Assess configuration team., Supporting Process design, requirement gathering and writing user stories., Responsible for Effort Estimation and Approach finalization for every configuration., Handling capacity utilization of onshore and offshore team., Responsible for creation of all the business guides and critical documents for business., Accountable for Business Demos, process work through to testing team and RTB team., Handling Dev to UAT cutover and responsible for complete program migration including fields, setup data and all the components., Responsible for Reports creation, review and creation of implementation guides., Accountable for defect solution, Business and customer queries., Resolved RTB team queries, ensuring seamless production operations., Responsible to create training plans, training material and documents for the team and every new joiner.
Professional Accomplishments
Contributed in designing and implementing a new risk assessment tool for a FM-CG client.
Managed a whole UAT with clients and Procurement Managers.
Trained the ramp up team for Genpact team across all the three locations.
Contributed in the launch of a new tool called SAT for GE Energy.
Was an important part of designing a new tool called HIPEROS for AstraZeneca and ARAVO for Unilever.
Huge appreciation received for reaching the targets on time and providing the updates to the clients without fail.
Competently instituted various Performance Measurement Metrics Tools, to gauge the Performance Factors.
Contributed in raising the Quality scores of the desk by applying various barge and training sessions for the employee.
Received Individual excellence Award continuously for 3 quarters and process excellence award 4 times.
SPSM Certified.
Quality Green belt trained and tested and certified.
5 stars Lean certified.
Prior Experience
Manager, Deloitte Consulting, 2022-05-01, Present, Leading the design, Build and tool configuration part in implementation of Third-Party risk Assessment process., Accountable for requirement gathering, creation of user stories, Effort Estimation including process the TPRM Enterprise Risk framework designing.
Process Leader, AXA, 2016-08-01, 2022-02-28, Supporting the Supplier Risk Assessment Process for AXA Group Operations., Responsibilities include to support the Vendor Management Team in Designing the Process as per the Vendor Risk Framework.
Assistant Manager, Genpact, 2015-05-01, 2016-08-31, Managed a team of 12 Agents in Unilever Responsible Sourcing Process., Handled a team of 5 members in Mexico.
Management Trainee, Genpact, 2012-06-01, 2015-04-30, Transitioned the Risk assessment process of Unilever., Was a part of Onsite team in UK to design and implementation of ARAVO tool for Unilever.
Process Specialist, Genpact, 2009-03-01, 2012-05-31, Worked as a SME helping the peers to enhance the process knowledge.
Process Associate, Genpact, 2007-05-01, 2009-02-28, Worked as a shift lead and was responsible for maintaining tracker for new updates.
Assistant Vice President at Deutsche India Private Limited (Deutsche Bank Group)Assistant Vice President at Deutsche India Private Limited (Deutsche Bank Group)