Ashutosh Singh
New delhi
Summary
Effective and communicative management skill with 7+ years of professional experience in a dynamic environment. Dedicated and highly motivated professional seeking a challenging position, where can leverage skills and expertise to contribute to the growth and success of a dynamic organization. Eager to apply a proven track record to make a significant impact and further develop abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Petpai Technologies Private Limited.
Delhi
09.2023 - Current
- Hiring & sourcing for store
- Conduct monthly & quarterly audits
- Effectively recruiting and managing employees, overseeing operations, handling customer complaints, and generating financial reports
- Track NPS and TAT and share to CRM team
- Conduct TTT & RM session twice in a month and discussed store performance audit action plan.
- Conduct OPS audit and share action plan to AM with resolution
- Handle critical concern and raise IRF to central team.
Assistant Store Manager
McDonald's India pvt ltd
Patna
01.2017 - 07.2023
- Track inventory & food cost.
- Focus on suggestive selling
- Handle customer complaint as per customer recovery process
- Created weekly schedules based on predicted staffing needs, budgets and employee requests
- Minimized staff turnover through appropriate selection, orientation and training
- Addressed and resolved client or customer inquiries to foster superior standards of service.
Education
BACHELOR OF SCIENCE (B.Sc) -
CSJM University
Pryagraj06-2018
INTERMEDIATE (BSEB) -
M.S College Tajpur Chapra
05-2014
HIGH SCHOOL (BSEB) -
High School Bareja
03-2012
Skills
- Effective Communication
- Problem solving
- Team work
- Conflict Resolution
- Cash handling
- Customer Service Management
- Supply Ordering
- Employee Training
- POS Systems
- Inventory Management
- Staff Management
- Cost Control
Certification
- Completed Shift management excellence in 2019 offered by McDonald's India.
- Advance excel in 2020 offered by Upgrad.
- Completed food safety certification in 2021 offered by McDonald's India.
- Completed Advance shift management in 2022 offered by McDonald's India.
- Completed effective management of practices in 2022 offered by McDonald's India.
Languages
Hindi
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Declaration
I certify that the information provided in this resume is true and accurate to the best of my knowledge.
ASHUTOSH SINGH
Timeline
Store Manager
Petpai Technologies Private Limited.
09.2023 - Current
Assistant Store Manager
McDonald's India pvt ltd
01.2017 - 07.2023
BACHELOR OF SCIENCE (B.Sc) -
CSJM University
INTERMEDIATE (BSEB) -
M.S College Tajpur Chapra
HIGH SCHOOL (BSEB) -
High School Bareja
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