Ashutosh Singh
Lucknow
Summary
Experienced professional seeking a challenging position in a reputed organization with a Master's in Business Administration (MBA) specializing in Marketing Management and Retail, and strong organizational and leadership skills. Throughout my career, I excelled as a Department Manager, Section Manager, and Assistant Store Manager for renowned brands. I am known for my ability to quickly learn and apply new concepts, as well as my intrinsic creative talent. Achieved various accolades, including "Department Manager of the Year" in Pantaloons and the "Best Performance Store Award" in Woodland. Beyond work, I enjoy learning about design and advertising and have a passion for marathon running.
Overview
13
13
years of professional experience
2015
2015
years of post-secondary education
Work History
Cluster Manager
Arrow/US POLO/ Flying Machine (Arvind Fashion Brands)
09.2023 - Current
- Achieve and exceed sales targets set for the store
- Implement strategies to drive sales growth and increase revenue
- Monitor and analyze sales data to identify trends and opportunities for improvement
- Ensure high levels of customer satisfaction and loyalty
- Implement and maintain excellent customer service standards
- Address customer complaints and resolve issues promptly
- Manage and optimize inventory levels to prevent stockouts or overstock situations
- Implement efficient inventory control measures to reduce shrinkage and losses
- Monitor and analyze inventory turnover ratios
- Oversee the visual presentation of the store to enhance the overall shopping experience
- Ensure proper arrangement and display of products to attract customers
- Implement seasonal or promotional displays to drive sales
- Recruit, train, and develop a high-performing store team
- Set performance targets and provide regular feedback to staff
- Create a positive and motivating work environment
- Ensure smooth day-to-day operations of the store
- Implement and enforce operational policies and procedures
- Monitor and maintain the cleanliness and organization of the store
- Plan and execute marketing campaigns to drive foot traffic and sales
- Collaborate with the marketing team to implement promotions and discounts
- Monitor the effectiveness of marketing efforts and adjust strategies accordingly
- Ensure compliance with all relevant laws and regulations
- Implement security measures to prevent theft and ensure the safety of customers and staff
- Conduct regular audits to ensure adherence to policies
- Provide regular reports on sales performance, inventory levels, and other key metrics
- Analyze data to identify trends and make informed decisions
- Implement improvements based on analytical insights
- Manage relationships with suppliers and vendors
- Negotiate favorable terms and conditions for product procurement
- Develop and executed business strategies that increased retail store revenues
Section Manager
Marks & Spencer
02.2018 - 09.2023
- Managing & motivating a team to increase sales & ensure efficiency
- Managing stock levels & making key decisions about stock control
- Identifying non-moving stock and action plans
- Responding to customer complaints & comments
- Dealing with staff issues: Problem solving & organizing training & development
- Discipline and grooming
- Initiating changes to improve the business
- Keep cost low & ensuring store profitability
- To ensure the adherence to SOPs in Store
- Map the competition in terms of categories, price points, and physical appearance
- To strategy to reduce shrinkage
- Managing space allocations & selling space for advertisements, displays
- To ensure strict adherence to the Statutory Compliance's
- To ensure Stock replenishment
- To facilitate the professional & personal development of the subordinates
- Research emerging products and use information to update the store’s merchandise
- Create reports, analyze and interpret retail data, like revenues, expenses and competition
- Conduct regular audits to ensure the store is functional and presentable
Department Manager
Aditya Birla Group (Pantaloons)
09.2015 - 01.2018
- Identifying non-moving stock and action plans in store VM / Windows / Merchandise Display
- Ensuring signage's and store talkers with the current schemes / themes / season
- Coordinate daily customer service operations (e.g
- Sales processes, orders and payments)
- Ensuring strict adherence to SOP
- Responding to customer complaints & comments
- Dealing with staff issues: Problem solving & organizing training & development
Assistant Store Manager
WOODLAND
01.2014 - 09.2015
- Organizing, planning and implementing of strategy on store
- Coordinating with retail store operations
- Employees meet ensuring store schedules and objectives
- Communicate with clients and evaluate their needs
- Analyze consumer behavior and adjust product positioning
Senior Sale Associate
Sahara India
07.2012 - 12.2013
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Greets and receives customers in a welcoming manner
- Responds to customers questions
- Provides outstanding customer service
- Documents sales by creating or updating customer profile records
Education
Master of Business Administration - Sales & Marketing
Sikkim Manipal University
Bachelor of Business Administration - Retail Sales & Marketing
Teerthankar Mahaveer University
Automobile Design & Maintenance - undefined
Dayalbagh Educational Institute
Skills
- Proven ability to quickly learn and apply
- Intrinsic creative talent
- Well organized
- Strong work ethics
- Strong organizational skills
- Leadership skills
- Interpersonal skills
- Willingness to work hard
- Software knowledge
- Photo shop
- MS-Office
- Word
- Power Point
- Excel
- Ability to present ideas
- Excellent verbal communication skills
- Excellent written communication skills
Timeline
Cluster Manager
Arrow/US POLO/ Flying Machine (Arvind Fashion Brands)
09.2023 - Current
Section Manager
Marks & Spencer
02.2018 - 09.2023
Department Manager
Aditya Birla Group (Pantaloons)
09.2015 - 01.2018
Assistant Store Manager
WOODLAND
01.2014 - 09.2015
Senior Sale Associate
Sahara India
07.2012 - 12.2013
Bachelor of Business Administration - Retail Sales & Marketing
Teerthankar Mahaveer University
Automobile Design & Maintenance - undefined
Dayalbagh Educational Institute
Master of Business Administration - Sales & Marketing
Sikkim Manipal University