Ashutosh Singh Chauhan
Delhi
Summary
Dynamic Assistant Manager with proven expertise at Swiggy in warehouse management and logistics coordination. Skilled in inventory management and quality control, I successfully implemented process improvements that enhanced operational efficiency. A strong leader, I fostered teamwork and communication, driving significant improvements in service quality and client satisfaction. Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Swiggy .pvt .ltd
Mumbai
01.2025 - Current
- The Senior Team Leader Manage the Warehouse operation & Managed Store Operation .
- Collaborated with management on developing strategic plans for achieving business goals.
- The role ensures efficient inventory flow, strict quality control, accurate stock management, and timely dispatch of fresh products while maintaining coldchain integrity and food safety standards.
- Ensure all incoming fresh produce is inspected for quality, grading, and freshness.
- Oversee FEFO/FIFO processes to minimize spoilage and maintain product standards.
- Monitor temperature zones and ensure coldchain compliance for fruits, vegetables, and other perishables.
- Plan and coordinate daily receiving, storage, picking, packing, and dispatch operations.
- Ensure efficient placement of fresh food items based on shelflife and handling requirements.
- Support the Warehouse Manager in meeting daily operational targets.
- Coordinate vehicle loading, routing, and dispatch scheduling to ensure ontime deliveries.
- Assisted in managing daily operations and team schedules at Swiggy.
- Coordinated training sessions for new staff members to enhance service quality.
- Supported customer service initiatives by resolving client inquiries and complaints.
- Implemented process improvements to streamline order management and delivery systems.
- Conducted team meetings to align goals and share updates on company policies.
- Fostered a positive work environment by encouraging teamwork and open communication.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Created and managed budgets for travel, training, and team-building activities.
- Implemented quality control measures to uphold company standards.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Senior Store Manager
Blinkit Darkstore
02.2023 - 06.2024
- Knowledge of FMCG warehouse operations and SOPs.
- Familiarity with WMS/ERP systems (SAP, Oracle, Tally, etc.).
- Strong leadership, problemsolving, and coordination skills.
- Ability to work under pressure and in highvolume environments.
- Understanding of stock rotation, expiry management, and logistics.
- Maintain accurate documentation: GRNs, issue slips, dispatch notes, stock registers, etc.
- Prepare daily/weekly MIS reports on: Inventory, Damages and shortages, Order fulfillment, Manpower productivity.
- Share operational updates with Manager.
- Assist in planning, organizing, and supervising daily warehouse operations.
- Ensure smooth receiving, storage, replenishment, picking, packing, and dispatch of FMCG products.
- Managed daily store operations and ensured compliance with company policies.
- Trained and developed staff to enhance customer service skills.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Trained new employees on company policies and procedures, as well as product knowledge.
- Built relationships with vendors to negotiate pricing terms and secure better deals.
Assistant Store Manager
Lala move Logistics
Indore
02.2020 - 03.2022
- A logistics executive working in the fresh food segment with responsibility for lastmile delivery typically handles endtoend operational coordination to ensure that highly perishable products reach customers quickly, safely.
- Plan delivery routes for speed and efficiency while maintaining product quality.
- Monitor delivery fleet (bikes, vans, EVs) and driver schedules.
- Track realtime delivery performance (OTD, OTP, reattempts, cancellations).
- Resolve delivery exceptions such as delays, spoilage, or failed handovers.
- Use operational data to reduce wastage, improve routing, and optimize manpower.
- Implement process improvements for faster fulfillment and higher freshness standards.
- Supported inventory management and restocking procedures to maintain product availability.
- Assisted in managing daily store operations and team schedules.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Key Account Executive
Lala move logistics pvt ltd
Gurugram
03.2019 - 01.2020
- Serve as the primary point of contact for major clients handling import/export shipments.
- Understand customer requirements and provide tailored logistics solutions.
- Build and maintain strong relationships to improve customer satisfaction and retention.
- Manage booking of containers, space allocation with shipping lines, and freight negotiations.
- Coordinate vessel schedules, sailing plans, and container availability.
- Track shipments endtoend-from booking to final delivery.
- Prepare and verify all required shipping documents such as: Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin, Shipping Instructions.
- Ensure timely submission of documentation to shipping lines, CHA, and clients.
- Prepare MIS reports on shipment status, volumes, TAT, client performance, and revenue.
- Analyze operational data to identify gaps and recommend improvements.
- Support the sales team with customer insights and development opportunities.
- Coordinated logistics solutions tailored to client needs and preferences.
- Managed key client relationships to ensure satisfaction and retention.
- Provided solutions and addressed inquiries from current accounts in a timely manner.
- Participated in team brainstorming sessions to develop innovative ideas for marketing products and services.
Education
Master of Business Administration - operation management & supply chain
Jiwajiunivercity University
IndiaSkills
- Warehouse Management
- Inventory management
- Quality control
- Logistics coordination
- WMS/ERP systems
- Supply chain management
- Supply Chain
- Procurement
- Sourcing
- Sap
- Strategic planning
- Customer service
- Maintenance
- Plant Operations
- Project Management
- Site Management
- Execution
- Relationship Management
- Operational Management
- Supply Chain Operations
- Inventory Management
- Supply Planning
- Customer relationship management
- Effective communication
- Problem solving
- Team leadership
- Process improvement
Languages
- Hindi
- Gujarati
- English
Personal Information
- Total Experience: 8 years 5 months
- Nationality: Indian
Timeline
Assistant Manager
Swiggy .pvt .ltd
01.2025 - Current
Senior Store Manager
Blinkit Darkstore
02.2023 - 06.2024
Assistant Store Manager
Lala move Logistics
02.2020 - 03.2022
Key Account Executive
Lala move logistics pvt ltd
03.2019 - 01.2020
Master of Business Administration - operation management & supply chain
Jiwajiunivercity University