Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashutosh Tiwari

Ashutosh Tiwari

Gurgaon

Summary

People-Oriented Team Leader experienced in monitoring performance and delegating responsibilities. Managed daily direction and facilitated team communication to achieve sales goals. Committed to identifying needs and delivering creative solutions.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Team Leader

Medsurge India
Gurgaon
08.2025 - Current
  • Facilitated team meetings to align on project updates and assign tasks.
  • Coordinated workflow among team members to ensure smooth operations.
  • Provided training and support to motivate team members and achieve objectives.
  • Trained new staff on company procedures and policies to ensure effective onboarding.
  • Implemented quality control measures to maintain service standards.
  • Supported management in developing strategies for process improvement.

Business Development Manager

Pristyn care
Gurgaon
08.2023 - 08.2025
  • Connected with Indian patient for their surgeries help them to understand doctor and hospital
  • Facilitated patient access to the best available treatment options in different cities to enhance their healthcare experience.
  • Connected with multiple hospital & doctor for patients coordination
  • Provided insurance instructions & Guided Emi process to patient

Customer Support Specialist

Pine labs
Noida
07.2022 - 07.2023
  • Delivered exceptional customer support across phone, email, and chat to ensure customer satisfaction.
  • Addressed customer inquiries and complaints promptly to improve resolution time and enhance customer experience.
  • Partnered with cross-functional teams to streamline service delivery processes and improve overall service quality.

Education

Bachelor of Commerce -

Subhbharti University
Meerut
05.2024 - 05.2026

DAV PUBLIC SCHOOL
Ranchi

Cambridge School
Ranchi

Skills

  • Project management
  • Team building
  • Training and development
  • Process improvement
  • Risk management
  • Budget management
  • Sales analysis
  • Problem solving
  • Customer service

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Team Leader

Medsurge India
08.2025 - Current

Bachelor of Commerce -

Subhbharti University
05.2024 - 05.2026

Business Development Manager

Pristyn care
08.2023 - 08.2025

Customer Support Specialist

Pine labs
07.2022 - 07.2023

DAV PUBLIC SCHOOL

Cambridge School
Ashutosh Tiwari