ASHUTOSH TRIPATHI

• Conducted market research to identify new business opportunities.
• Researched competitors' activities to stay ahead of the competition.
• Participated in industry networking events to build relationships with potential clients.
• Analyzed competitive landscape to develop effective counter-strategies.
• Identified potential customers and developed relationships with key decision makers.
• Implemented innovative approaches for enhancing brand awareness through various marketing channels.
• Managed accounts receivables ensuring timely payments from customers.
• Negotiated pricing and contractual agreements with customers.
• Developed and executed marketing strategies to increase customer base.
• Assisted in developing pricing strategies that maximize profits while meeting customer demands.
• Provided support in the preparation of proposals, presentations, and sales contracts.

As a Key Account Manager, I was responsible for managing a portfolio of strategic accounts and driving customer engagement and retention initiatives. My primary focus was on nurturing relationships with key clients, understanding their requirements, and ensuring their satisfaction with our products/services.

Key Responsibilities:

• Conducted meetings with clients to discuss their objectives, challenges, and strategies.
• Identified new opportunities for growth within existing accounts, as well as potential new customers.
• Established strong relationships with clients through regular communication and follow-up activities.
• Developed and implemented key account plans to meet customer needs and increase company profitability.
• Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
• Managed the relationship between internal teams and external customers.
• Maintained a deep understanding of client products and services in order to effectively promote them.
• Identified new business opportunities and leads for key clients.
• Analyzed market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.
• Utilized sales data and client feedback to improve organizational strategies.
• Evaluated customer satisfaction surveys in order to identify areas needing improvement or enhancement.
• Implemented processes that increased operational efficiency while maintaining quality standards.

• Using networks and online research, identify and qualify new sales leads
• Follow up on any sales leads, clearly providing pertinent facts
• Use telephone, email, and internet contact to build and maintain strong connections with new and existing leads
• Become a product expert and be able to effectively present the company's items to students and new customers
• Meeting sales targets and KPIs on a weekly and monthly basis
• Creating a sales pipeline and following with the closure.
• Developed and implemented strategies to increase customer base, resulting in a 20% growth in sales.
• Provided leadership training for team members on topics related to sales techniques and tactics.
• Conducted market research and identified potential customers for new products and services.