Ashutosh Kumar Singh
Patna
Summary
Last Mile Analytics and Quality Specialist at Amazon Development Center. Responsible for static route management in Last Mile, along with other operational issues and activities related to supply chain and operations. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.
Overview
2
2
years of professional experience
Work History
Last Mile Analytics & Quality Specialist
Amazon
11.2021 - Current
- Amazon Maps | Last Mile Analytics & Quality (LMAQ), Ops Technology
- Working alongside development on Amazon Corporate and Divisional Software projects, updating and enhancing current tools, and automating support processes to deal with last-mile services
- Assuring operation-related issues to maximize efficiency in terms of time, cost, and resources
- Developing new techniques to enhance the delivery process
- Communicating with program managers to develop strategic operations goals for effective delivery of service.
- Researching new technologies and alternative methods of efficiency
- The first level of support to address resolution, map edits, driver support, and static route management in Last Mile, along with other operational issues and activities related to transportation processes and optimization
Supply Chain & Operations Intern
Flipkart
09.2021 - 10.2021
- Engage in Inbound and Outbound operations by working in a rapid response team 24/7
- Responsible for the performance and productivity of all operational tasks assigned and advocating strong process alignment
- Assuring that the product and package movement processes are completed within the TAT and also analyzing the work on misrouted RTO products
- Worked with IRT (issue-resolving team) and further engaged in FC and RC operation
- Acted and implied the 5S into the motherhub
- Engaged and accountable for escalation matrices and issue resolution, as well as planning and pushing process change in collaboration with internal functions.
Education
MBA - Marketing & IT
BIT Mesra
Ranchi, Jharkhand2022
BBA - Marketing And Finance
BIT Mesra
Ranchi, Jharkhand2019
Skills
- Communication, Interpersonal, Leadership, problem-solving, Management skills, Team management, Presentation, Decision-Making, problem-solving
- PowerPoint, MS Excel, Basic Canva, and SEO Basics
Accomplishments
Flipkart
• Awarded a Spot Award and a Gift Voucher for being dedicated towards all the assigned work at the Flipkart Patna MH
BIT Patna
• Won first prize in Ad Mad Show in Management Colloquium 2021
• My team had two members (including me), and the name of our team was "Team Whizz".
• Developed a commercial advertisement based on an imaginary start-up that delivers all sizes of packages within the city by taking orders through an app or phone call.
• Created the slideshow of the application and presented it during the virtual event.
• Rewarded with a cash prize of Rs 5,000/- and a certificate for winning the competition.
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Last Mile Analytics & Quality Specialist
Amazon
11.2021 - Current
Supply Chain & Operations Intern
Flipkart
09.2021 - 10.2021
MBA - Marketing & IT
BIT Mesra
BBA - Marketing And Finance
BIT Mesra
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