Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ashwad Manzar

Gurugram

Summary

Seeking to contribute to a forward-thinking organization that prioritizes skill enhancement and knowledge advancement. Committed to driving organizational growth through dynamic collaboration and innovative solutions. Eager to leverage expertise and adaptability to deliver measurable results and support team objectives.

Overview

6
6
years of professional experience

Work History

Customer Success Manager

Clear (defmacro software private limited)
Gurugram
09.2024 - Current

1. Spearheaded the onboarding process for new clients, ensuring seamless integration of ClearTax's GST and TDS solutions into their workflows.

2. Conducted personalized training sessions for clients, enhancing their understanding of platform features, compliance, and best practices, leading to a 30% increase in client adoption rates.

3. Acted as a trusted advisor, providing ongoing support and guidance to ensure the client's success and satisfaction with Clear Tax solutions, resulting in a 25% improvement in customer retention.

4. Collaborated cross-functionally with product and technical teams to resolve client issues and ensure product enhancements aligned with customer needs and feedback.

5. Developed and maintained strong relationships with key client stakeholders, identifying opportunities for upselling and cross-selling additional products, leading to a 15% increase in revenue from existing clients.

Executive- Accounts Payable and Receivables

Delhivery Limited
Delhi
01.2023 - 08.2024

1. Responsible for maintaining and recording invoices, credit notes, and debit notes in Oracle.

2. Managing a variety of customers from multiple sectors, including E-commerce, B2B, and B2C.

3. Evaluating GST impact, including RCM and E-invoicing, along with AP and AR adjustments.

4. Expertise in managing the entire P2P cycle, from purchase order creation to invoice processing and payment execution.

5. Skilled in matching invoices to purchase orders and receipts, ensuring that discrepancies are addressed and resolved efficiently.

6. Ability to maintain strong working relationships and clear communication with the vendor.

Junior-Executive Accounts

High Street Essentials Pvt Ltd
Noida
08.2021 - 12.2022
  • 1. GST Returns Filing - 15 GSTINS (GSTR-1 and GSTR-3B).
  • 2. Input Tax Credit Reconciliation: Match GSTR-2A with Books of Accounts.
  • 3. Calculation and payment of GST liability.
  • 4. Preparation of e-invoicing and e-waybill for customer delivery.
  • 5. Follow up with vendors regarding GST mismatch.
  • 6. Vendor registration and reconciliation of vendors as per the general ledger in Navision.
  • 7. Sharing payment advice with all payment details to the regional team and vendors.

Article Assistant

Sanjay Dwivedi & Associates (CA Firm)
Ghaziabad
06.2019 - 07.2021
  • 1. GST returns filing (GSTR-1 and GSTR-3B).
  • 2. 2A Reconciliations.
  • 3. ROC-Work (AOC-4/MGT-7)
  • 4. Concurrent Audit (Banks)
  • 5. TDS Return Filing.
  • 6. Other responsibilities assigned by CA.

Education

Bachelor of Commerce - Finance And Accounting

Dyal Singh College
Ranchi
08-2019

Skills

  • Client onboarding
  • Product training
  • Customer retention
  • Cross-functional collaboration
  • Relationship management
  • Account management
  • Stakeholder engagement
  • Data analysis
  • Operating systems: Windows XP, Windows Vista, and Windows 7
  • Sound knowledge of all types of journal entries
  • Familiarity with accounting tools and software, like Tally, Microsoft Dynamics Navision, and Oracle ERP
  • GST compliance
  • Tax return preparation

Languages

English
First Language
Hindi
Proficient (C2)
C2

References

References available upon request.

Timeline

Customer Success Manager

Clear (defmacro software private limited)
09.2024 - Current

Executive- Accounts Payable and Receivables

Delhivery Limited
01.2023 - 08.2024

Junior-Executive Accounts

High Street Essentials Pvt Ltd
08.2021 - 12.2022

Article Assistant

Sanjay Dwivedi & Associates (CA Firm)
06.2019 - 07.2021

Bachelor of Commerce - Finance And Accounting

Dyal Singh College
Ashwad Manzar