I Have over 9+ Years of experience in the Healthcare and IVF Sector having previously worked as A Unit Manager at Indira IVF Group.
As a dynamic Centre Manager at EVARA Fertility & IVF Center, I am dedicated to steering our team towards delivering unparalleled patient care while driving operational efficiency and business development. Leveraging my academic background in the arts, I apply strong problem-solving skills and creative thinking to healthcare management, ensuring both innovation and excellence.
I place a high priority on clear, effective communication, creating an environment of transparency and collaboration that fosters continuous improvement. My leadership is rooted in promoting a culture of compliance, safety, and patient-centered care, ensuring our unit exceeds industry standards. By aligning the team’s efforts with strategic goals, I aim to provide exceptional patient experiences while optimizing operational performance and growth.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Center Manager
Evara Fertility & IVF Centre
12.2024 - Current
Operational Efficiency and Service Delivery
Sales and Business Development
Strategic Planning and Market Expansion
Financial Performance and Profitability
Customer Retention and Loyalty
Unit Head (Operations & Sales)
INDIRA IVF Hospital PVT. LTD.
08.2024 - 11.2024
Operational Management
Team Leadership and Staff Management
Business Development and Marketing
Compliance and Regulatory Standards
Developed customer relationships through active listening
Data Analysis and Reporting
Collaboration with Senior Management
Team Leader (Collection & Recovery)
Arrise BPO Solutions Pvt. Ltd.
01.2024 - 08.2024
Leading the unit's staff, providing guidance, and ensuring team cohesion
Developed and implemented processes to improve customer service
Overseeing daily operations, including scheduling, resource allocation, and maintaining service standards
Ensuring compliance with HealthCare regulations, maintaining safety standards, and addressing any issues that arise
Build and Maintain relationship with Doctors for boost patient inflow
Sr. Executive MRD
Crysta IVF Life Pvt. Ltd.
06.2023 - 01.2024
Experience of at least 7+ years in the field of Health Care (IVF Sector) and Operations & Compliance
Strong knowledge of healthcare regulations and compliance requirements
Experience in developing and implementing operational strategies and processes
Experience in managing and coordinating with healthcare staff, including doctors, nurses, and administrative personnel
PC - PNDT Executive
INDIRA IVF Hospital PVT. LTD.
01.2017 - 06.2023
Maintaining accurate records and database of registered ultrasound clinics and genetic counseling centers
Assisting in the registration and renewal of ultrasound clinics and genetic counseling centers in accordance with the PCPNDT Act
Coordinated with the authorities and auditors, and maintained the quality and accuracy of the records
Education
Bachelor of Arts -
CSJM University
Kanpur, India
04.2001 -
Skills
Customer Management
Timeline
Center Manager
Evara Fertility & IVF Centre
12.2024 - Current
Unit Head (Operations & Sales)
INDIRA IVF Hospital PVT. LTD.
08.2024 - 11.2024
Team Leader (Collection & Recovery)
Arrise BPO Solutions Pvt. Ltd.
01.2024 - 08.2024
Sr. Executive MRD
Crysta IVF Life Pvt. Ltd.
06.2023 - 01.2024
PC - PNDT Executive
INDIRA IVF Hospital PVT. LTD.
01.2017 - 06.2023
Bachelor of Arts -
CSJM University
04.2001 -
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