I am an IT Sales Professional with a solid background in leading sales teams and achieving sales targets. My experience encompasses both domestic and international markets, with a focus on SaaS products and customized solutions. I am passionate about driving company performance and building strong client relationships through effective communication and strategic planning.
Overview
12
12
years of professional experience
5
5
Certifications
Work History
Enterprise Growth Manager
Amrut Software Pvt Ltd
02.2024 - 04.2025
Managing sales for monday.com, TestRail, SmartBear, Zendesk.
Product Expertise: Spearheading sales efforts for industry-leading tools such as monday.com, TestRail, SmartBear, Zendesk, Oxygen XML and more across diverse client portfolios.
Client Relationship Management: Building and nurturing strong client relationships, understanding their business needs, and providing tailored solutions to enhance productivity, collaboration, and workflow management.
Sales Strategy & Growth: Developing and executing sales strategies to drive business growth, resulting in a significant increase in product adoption and revenue. Managed to exceed sales targets consistently.
Product Demonstration & Consultation: Conducting detailed product demonstrations, highlighting features and benefits that align with client needs. Providing expert advice on configuration and integration to maximize ROI.
License & Renewal Management: Managing licensing agreements, renewals, and pricing negotiations for clients, ensuring smooth transitions and continuous service delivery.
Collaboration with Technical Teams: Coordinating with technical teams for successful product implementation and resolving post-sales technical challenges, enhancing customer satisfaction.
Market Analysis & Feedback: Continuously monitoring market trends, competitors, and customer feedback to adapt sales approaches and identify new opportunities for growth.
Accelerated company growth by identifying and implementing innovative marketing strategies.
Improved customer retention rates by analyzing key performance indicators and optimizing user experience.
Sales Manager
Operisoft Technologies Pvt Ltd.
12.2019 - 02.2024
Sales management for monday.com.
Resolved customer issues quickly to close deals and boost client satisfaction.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Established and cultivated solid business relationships with new or existing customers.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Territory Sales Manager
Nobroker Technologies Solutions Pvt Ltd
01.2019 - 11.2019
Territory sales management.
Led a team of 5 Sales Managers for sale of SAAS based application for gated security management.
Consistently performed since joining with a team of new recruits.
Motivated the team by making them understand that overachieving is the only goal in sales.
Responsible for collating information and preparing reports on sales team performance.
Drafted and executed strategic sales plans relevant to target area.
Coordinated and planned with cross functional teams for smooth onboarding and adoption of product.
Converted interested clients by face to face meetings.
Stayed updated on product changes, developments and product range adjustments through regular research.
Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
Manager Sales & Operations
Cronical Technocraft Pvt Ltd
02.2017 - 01.2019
Sales and operations management.
Managed, performed, and generated revenue.
Built partnerships to drive customer acquisition and revenue.
Established pricing and delivery terms based on market trends.
Promoted products and events using social media.
Supported project manager in creating project life-cycle.
Monitored project completion as per client requirements.
Traveled for project meetings and brand value creation.
Reviewed sales team performance weekly.
Team Leader (Sales) & Project Coordinator
Fine Soft Technologies Pvt Ltd
12.2014 - 01.2017
Sales and project coordination.
Promoted from Dotnet developer to Project Coordinator cum team leader.
Implemented regulatory standards and cultivated a safe working environment.
Prepared communications and reports.
Actively listened to customers and addressed concerns.
Managed bookings to optimise team availability.
Consistently demonstrated dedication to improve operations.
Sr. Sales & Promotion Officer
IDBI Bank Ltd
06.2013 - 10.2014
Sales and promotion management.
Managed sales team to achieve monthly sales targets.
Coordinated promotional events for bank schemes.
Resolved client issues at the bank.
Used excellent planning and coordination skills.
Education
Intermediate -
U.P Board
Ghaziabad, Uttar Pradesh
04.2009 - 04.2011
B.sc-IT - undefined
Punjab Technical University
Kapurthala, Punjab
02.2012 - 02.2014
MBA - Dual Specialization (IT And Business Analyst)
IMT University
04.2001 -
Skills
ASP
Certification
monday.com Sales Role - Certification
Accomplishments
Increased Revenue Growth: Boosted sales by 25% within 6 months.