ASHWANI KUMAR
NAGPUR
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 5 - years career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
2
2
years of post-secondary education
Work History
Sales Team Manager
CN Immigration Services Private Limited
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to the sales team
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction
- Planned and directed staff training and performance evaluations
- Exceeded regional annual sales target by 60%
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Developed international business relationships to drive business units abroad
- Provided primary customer support to internal and external customers in a fast-paced environment
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
Educational Counselor
Meritnation.com
- Conducted academic advisement services for students on a recurring basis to maintain educational progression
- Consulted with students to advise on topic selection, appropriateness and academic value
- Motivated diverse and experienced teaching team of 10 employees while demonstrating strong leadership skills
- Educated students on course selection to align with career goals.
Senior Customer Service Associate
Royal Sundaram
- Resolved customer service issues using company processes and policies and provided updates to customers
- Coached new team members on service techniques and provided scoring through a quality assurance program
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Sales Executive
Policy Bazaar.com
- Increased revenue by implementing effective sales strategies in all aspects of the sales cycle process from prospecting leads through close
- Managed the entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans
- Analyzed past sales data and team performance to develop realistic quarterly sales goals
- Directed work of an efficient administrative team maintaining accurate sales, inventory and order documentation.
Education
MBA (Marketing and International Business) -
B.C.I.P.S. (Guru Gobind Singh Indraprastha University)
01.2011 - 04.2013
B.COM - undefined
D.A.V P.G college, HNB Garhwal university
Skills
Accounts management
Business development and planning
Sales processes
Order management
Staff Management
Goals and performance
Sales operation
New Business Development
Relationship building
Positive and upbeat
Direct sales
Handling of CRM software
Additional Information
Travelling, Played cricket and represented the team in the Regional Cricket Match in 2015.
Timeline
MBA (Marketing and International Business) -
B.C.I.P.S. (Guru Gobind Singh Indraprastha University)
01.2011 - 04.2013
Sales Team Manager
CN Immigration Services Private Limited
Educational Counselor
Meritnation.com
Senior Customer Service Associate
Royal Sundaram
Sales Executive
Policy Bazaar.com
B.COM - undefined
D.A.V P.G college, HNB Garhwal university
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