Ashwani Shori

• Presently working as Deputy General Manager - Human Resources; Leading Human resources.
• Exposed to identifying process / system requirements and implementing systems/ procedures for enhancing operational efficiency.
• Payroll, Compensation & Benefits for, Recruitment initiative to meet SLAs, HR Operations & Talent Management.
• Developing systems and procedures that achieve higher cost efficiency and optimum team performance & satisfaction. Expertise in relationship management skills with proven dexterity in completing assignments within tight deadlines.
• AOP management of Personnel cost of the organization.
• Handling entire gamut of activities related to forecasting, competency based manpower planning, vendor management, compensation management across all levels of management.
• Team management role.
• Responsible for driving & monitoring all HR processes pertaining to the employee life cycle from Talent Acquisition, On boarding, Employee Engagement, Performance management, Talent Management to Employee Relations.

Led a team of 13 PAN India resources.

• Managed Talent Acquisition, Talent Management, HR Operations, Manpower Budgeting and other important initiatives related to employee retention and Organization development.
• Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
• Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
• Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.
• Year 2016-17 - Awarded as 'Achiever - CEO Challenge Award' for optimizing the overall recruitment cost by Rs. 1.76Cr in the first two quarters.
• Year 2019-20 - Awarded as 'Best Performer'.
• Year 2021-22 - Awarded as 'Best Performer'.

Jan’14 to May’15 –

• Managed Talent Acquisition & Employee Engagement for the Call Centre Process of the Organization.
• Manpower of 1200+ Employee. Reward & Recognition, Organization Development and Attrition Management through various HR Initiative.
• From November’14 Onwards, Independently Managed the entire HR for the Call Centre including Recruitment, HR Operations, HR Strategies, Administration and Trainings.
• Reporting to Head Human Resources of the Organization.

May’15 to August’16 –

• Transferred to Corporate Office for managing the PAN INDIA Talent Acquisition for the Organization.
• Managed Staffing for 4 Business Entities, i.e. Broadband Business, Digital Marketing Business, Security & Surveillance Business, E-KYC Business.

Achievements

• Year 2014 -15- Awarded as “Best Performer” by the Head HR, Chief Executive Officer & Chief Business Officer of the Organization for successfully managing the special project given by the management for getting the Processes LIVE for V-Con for Punjab, Haryana, Gujarat, UP-E, UP-W, Bihar & MPCG Circle with controlled attrition of less than 8% via various initiative. Some of them are Best CC Circle for Good HR Practices, EE Calendar & employee relations.
• Year 2015 -16 – Awarded as the “Fast & Furious performer of the Year Award”in the Reward & Recognition Ceremony at Phuket, Thailand for Quality hiring and successfully managed to hire resources within the timelines by optimized cost. Initiatives under talent management to elevate available resources into new emerging businesses and reducing overall external cost by Rs. 0.90Cr.

• Managed Recruitment for Punjab region.
• Independently handled recruitment for Punjab, all Sales and Non Sales Profile which includes Teller, Authorizer, Branch Manager, Cluster Head, Relationship Manager, Sales Officer, Executive and other related profiles. Campus Recruitment with five universities, three Management Institutes.
• Providing budgeted manpower to the branches for all the profiles from junior level to AVP level profiles.
• Employee engagement & Grievance Handling: Dialogue with the branches in which handling their queries regarding HR policies.
• Strong Database Management: Strong resume database for future hiring, proper filing of the resumes and providing manpower with proportion to the shortage.
• Event Management: Organized events, Employee talent hunt activities, festivals.
• HR Ops: All HR operation activities related to transfers, joining and trackers.
• PACE Exercise: Did Performance Appraisal for all Agriculture Branches Employees for PAN India by discussing individual employee performance with their group heads for different verticals.
• Exit Interview: Counseling for retention and knowing the reasons of leaving the organization.
• Along with these also doing Induction activities for new joinees, exit formalities and branch visits.
• Managed Transfer for the region.

• Independently managed HR for Punjab, Chandigarh, Rajasthan, H.P. and J&K.
• Handled HR Operations & Recruitment on all levels for three different verticals, i.e. Corporate Sales, Agency and Direct Sales Force.
• Responsible for employee engagement activities and innovating new things to increase participation and boost employee morale.
• Managed the ISO - 27001 for the region, Audited all Punjab Branches.
• Exit interviews & updating of MIS and trackers for various HR modules.
• All Operational activities such as Transfers, HRMIS updating.
• Maintained Budgets for the region for required manpower.
• Attrition Analysis & Retention Management for the region.
• Year 2010-11 - Recognized by the Head HR for efficiently managing the North region.

• Restructuring of 'Induction Process' by analyzing the other Companies Induction Schedules.
• Induction Process survey of Nestle, Dabur, PepsiCo, PTL, Heinz, HLL, Escorts Goetze and Colgate & Palmolive.
• 'Wage Survey' of Five Major companies in the Market by analyzing their wage structures for various designations.
• 'Behavioral and functional interview' of 'Senior Leadership Team' by Categorizing them on various levels of competencies. Assisting for the '5S Audit' in an organization.
• Worked on 'Training Management System'.
• Training and development needs of employees, Calculating Man hours and Man days.
• Team Member for Organizing Two Major Events.