Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
IT help disk member
Zensar Technologies
Hyderabad
02.2022 - 02.2024
Assisting employees with queries regarding application installation, and technical issues.
Listening to their concerns and providing contact information of relevant teams or experts who can resolve the issue.
Guiding freshers on the procedure to raise a ticket for technical support.
Being available for contact via Microsoft Teams or email to address employee queries and concerns.
Education
Some College (No Degree) - Engineering
Medak College of Engineering And Technology
Siddipet
09-2021
Some College (No Degree) - Intermediate
SRR Junior College
Siddipet
05-2017
SSC -
Baby Moon High School
Siddipet
04-2015
Skills
Team collaboration
Active listening
Friendly, positive attitude
Calm under pressure
Communication
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Telugu
Proficient (C2)
C2
Affiliations
Hobbies: watching movies, playing cricket
Achievements
Second prize in the CV Raman Talent Test at the district level