Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

ASHWIN A

Bangalore

Summary

I am eager to join an organization that fosters a culture of continuous learning and offers abundant opportunities for contribution and personal development. My goal is to leverage and expand my knowledge and skills within a dynamic workplace, taking on responsibilities that will shape a lasting career. I am committed to growing both as a collaborative team member and as a driven individual, always seeking pathways for professional advancement.

Overview

14
14
years of professional experience

Work History

Technical Support Engineer

HP. INC
Bangalore
07.2011 - Current
  • Started as a Level 0 Technical Support Engineer and was promoted to Level 1 within an months, taking on responsibilities for both Email and chat-based customer support.
  • Received in-depth training from HP on hardware and software troubleshooting for HD DC.
  • Skilled in identifying and diagnosing technical issue, categorizing and documenting user querics, and providing effective solutions.
  • Provided support to key clients, including Delaisse, KPMG, the US. Air Force, and Siemen.

Business Development

Davan Propertica
Bangalore
10.2019 - 06.2021
  • Led a team to designated market arcas, sessing clear goals to achieve company sales targets and drive performance.

Marketing and Sales Executive

Bangalore Wheels - Yamaha
Bangalore
01.2017 - 08.2019
  • Bangalore ride captain and Operations.

Education

BBA -

Itanagar & Arunodaya University
Itanagar

Indian Certificate of Secondary Education (ICSE) -

Kishore Kendra Public School
Bangalore

Pre University -

St.Clarce Pre-University College
Bangalore

Skills

  • Customer relationship management
  • MS Word
  • Effective communication
  • Client engagement
  • Project management
  • Marketing skills
  • Communication skills
  • Risk analysis
  • Problem solving and RCA
  • Complaint management
  • Support case resolution

Accomplishments

  • Recognized as Employee of the Quarter four times consecutively
  • Achieved status as the top individual contributor in SPOS for Q3 2015
  • Generated the highest revenue in HP India SPOS for Q3 2023, totaling $231,000 USD

Languages

  • English
  • Kannada
  • Telugu
  • Tamil

Timeline

Business Development

Davan Propertica
10.2019 - 06.2021

Marketing and Sales Executive

Bangalore Wheels - Yamaha
01.2017 - 08.2019

Technical Support Engineer

HP. INC
07.2011 - Current

BBA -

Itanagar & Arunodaya University

Indian Certificate of Secondary Education (ICSE) -

Kishore Kendra Public School

Pre University -

St.Clarce Pre-University College

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