ASHWIN A
Bangalore
Summary
I am eager to join an organization that fosters a culture of continuous learning and offers abundant opportunities for contribution and personal development. My goal is to leverage and expand my knowledge and skills within a dynamic workplace, taking on responsibilities that will shape a lasting career. I am committed to growing both as a collaborative team member and as a driven individual, always seeking pathways for professional advancement.
Overview
14
14
years of professional experience
Work History
Technical Support Engineer
HP. INC
Bangalore
07.2011 - Current
- Started as a Level 0 Technical Support Engineer and was promoted to Level 1 within an months, taking on responsibilities for both Email and chat-based customer support.
- Received in-depth training from HP on hardware and software troubleshooting for HD DC.
- Skilled in identifying and diagnosing technical issue, categorizing and documenting user querics, and providing effective solutions.
- Provided support to key clients, including Delaisse, KPMG, the US. Air Force, and Siemen.
Business Development
Davan Propertica
Bangalore
10.2019 - 06.2021
- Led a team to designated market arcas, sessing clear goals to achieve company sales targets and drive performance.
Marketing and Sales Executive
Bangalore Wheels - Yamaha
Bangalore
01.2017 - 08.2019
- Bangalore ride captain and Operations.
Education
BBA -
Itanagar & Arunodaya University
ItanagarIndian Certificate of Secondary Education (ICSE) -
Kishore Kendra Public School
BangalorePre University -
St.Clarce Pre-University College
BangaloreSkills
- Customer relationship management
- MS Word
- Effective communication
- Client engagement
- Project management
- Marketing skills
- Communication skills
- Risk analysis
- Problem solving and RCA
- Complaint management
- Support case resolution
Accomplishments
- Recognized as Employee of the Quarter four times consecutively
- Achieved status as the top individual contributor in SPOS for Q3 2015
- Generated the highest revenue in HP India SPOS for Q3 2023, totaling $231,000 USD
Languages
- English
- Kannada
- Telugu
- Tamil
Timeline
Business Development
Davan Propertica
10.2019 - 06.2021
Marketing and Sales Executive
Bangalore Wheels - Yamaha
01.2017 - 08.2019
Technical Support Engineer
HP. INC
07.2011 - Current
BBA -
Itanagar & Arunodaya University
Indian Certificate of Secondary Education (ICSE) -
Kishore Kendra Public School
Pre University -
St.Clarce Pre-University College
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