Ashwin Bhagwan Pawar
Manager - Information Technology
Mumbai,MH
Summary
Results-driven IT professional with over 10 years of experience in IT infrastructure management, endpoint security, and project leadership. Expertise includes Microsoft 365 administration, email systems, mobile device management, and executing large-scale migrations across Windows, macOS, and Linux environments. Currently serving as Manager at Unity Shared Services Pvt. Ltd., overseeing IT operations, procurement, and transformative projects for over 5,000 users. Recognized for delivering high-impact solutions that optimize costs and ensure compliance within dynamic financial sectors.
Overview
12
12
years of professional experience
3
3
Language
Work History
Manager - Information Technology
JMD Shared Services Pvt Ltd
12.2023 - Current
- Led end-to-end IT infrastructure management, including procurement, deployment, and operations across 300+ branches nationwide.
- Successfully migrated 1,350+ users from Microsoft 365 to IceWarp, with minimal downtime and complete data integrity.
- Executed a company-wide email domain migration during rebranding (Unity to JMD), ensuring a seamless transition across platforms.
- Optimized licensing costs by transitioning from Microsoft P1 to IceWarp, achieving approximately 70% cost savings per user.
- Spearheaded the migration of over 5,000 users and IT assets from Unity Small Finance Bank to Unity Shared Services with zero disruption.
- Established and scaled IT infrastructure for over 305 branches, enabling business expansion and operational efficiency.
- Led the procurement and deployment of over 1,000 laptops, ensuring efficient resource allocation and cost control.
- Implemented Seqrite EPS Cloud, strengthening endpoint security and centralized threat management.
- Designed and enforced a patch management strategy, including pilot testing, rollback mechanisms, and risk-based exception handling.
- Initiated centralized management of IT assets, toners, and consumables, reducing operational and procurement costs.
- Evaluated and transitioned cloud services (Azure SFTP), reducing third-party dependency, and improving control.
- Managed Microsoft 365 and IceWarp environments, including user provisioning, policy enforcement, and migrations.
- Led IT audits, asset tracking, and compliance reporting to ensure governance and accuracy.
- Directed vendor management and negotiations, ensuring cost-effective procurement, and SLA adherence.
- Oversaw IT operations, troubleshooting, and system performance to maintain high uptime and business continuity.
- Collaborated with cross-functional teams to align IT systems with business requirements, and security standards.
- Managed IT budgeting and cost optimization initiatives aligned with organizational goals.
Assistant Manager
Unity Small Finance Bank
11.2021 - Current
- Share weekly MIS Report to reporting Manger as well as Higher Authority.
- Coordination with Vendor for completing assigned Project like Sophos Encryption and endpoint security, Mange Engine Endpoint central, Manage Engine Mobile Device Management, Service desk Plus for Ticketing tool.
- Manage Sophos AV console, Dashboard, Logs, Reports, Policy Management, USB access, Web security Management, Application Control, Schedule Scanning etc.
- Manage Sophos Console, Encryption/decryption, Policy etc.
- Installation ME agent in all systems and managed inventory, User Migration from AD, Patch Management, Mobile Device Management
- Service desk plus for Ticketing tool for all IT related issues/Procurement, Change Management, Workflow design, SLA Management.
- Maintain Asset Inventory record.
- Coordinate with vendor for Physical asset verification and Barcode Tagging
- Installation and configuration Trend End Point Protection (Server/Client), Policy Management, Monitoring, Troubleshooting, Creating Client ExeSetup.
- Experience in handling incident management and change management issues in production environment.
- Technical support for various domains such as Windows, Antivirus, DLP.
- Working on Active Directory, Users & Group Management and shared folder access issues.
- Hardware monitoring by Op Manager monitoring tool.
- Creating and maintaining encryption and decryption policy for client systems from Sophos console end.
- Installation and configuration Seqrite end point security, 11(Servers/Clients), Policy Management, Monitoring, Troubleshooting, Creating Client ExeSetup.
- Migration from TrendMicro End Point Protection to Seqrite End point Protection on Desktops, Laptops, and Servers.
- Working on installation and configuration of varies Windows as well as MacOS.
- Root Cause & System Log Analysis and reporting.
- Project Achievement:
- Acquiring Business: Coordinate with Business team and Successfully Migrated all PMC Bank employees (1100+) to Unity Small Finance Bank with all IT Asset, user profile Migration.
- Email Migration: Successfully Migrated email id’s for all employees (2000+) from centrum & PMC bank to Unity Small Finance Bank domain with all previous data
- Sophos Encryption: Successfully Completed Sophos Encryption in 2100+ system.
- Antivirus Migration: Successfully Migrated user system and server from TrendMicro endpoint security to Seqrite Endpoint security.
- ManageEngine Endpoint Central: Successfully installation ME agent in all systems and managed inventory, User Migration from AD, Patch Management, Mobile Device Management
- Service Desk Plus: Successfully Started Service desk plus for Ticketing tool for all IT related issues/Procurement, Change Management, Workflow design, SLA Management.
- Mobile Device Management: Successfully Implement MDM for all employee and managed enroll and deprovision work profile, Application management, create separate user profile and restrict profile for Android, iOS & Samsung Knox Device.
- Antivirus Migration: Successfully Migrated user system and server from Seqrite endpoint security to Sophos XDR AV.
- NAC Agent Deployment: Successfully deploy forcescoute NAC agent in 2600+ User Through ManageEngine.
- DLP Agent Deployment: Successfully deploy Forcepoint DLP agent in 2600+ User Through ManageEngine.
Executive
Centrum Microfinance Limited
04.2018 - 01.2021
- Maintain Asset Inventory record. Logging the calls of under warranty Systems with respective vendors.
- Installation and configuration Trend End Point Protection (Server/Client), Policy Management, Monitoring, Troubleshooting, Creating Client ExeSetup.
- Handle telephone calls and e-mails from customers (IT-related enquiries and troubleshooting) Ensure all the assigned incidents are handled properly and timely Manner.
- Process weekly and monthly reports and other documentation.
- Perform any other tasks as assigned.
- Providing technical support to designers, marketing and sales departments, engineers and other team members through the implementation process.
- Handling Field Software related calls remotely using Team Viewer, Any desk, VNC and Ammyy Admin.
- Coordinating with Third Party vendors, so that the hardware equipment gets repaired in a timely manner.
- Physical Inventory of each & every Hardware equipment quarterly.
- Monitoring network continuously using ping command.
- Resolving EPBAX related queries i.e. Extension swapping, STD & ISD activation, Conference Facility etc.
- Installation and troubleshooting of all types of data card (Reliance, Airtel, Tata etc.)
- Procuring IT assets as prerequirement.
- AMC of specific IT asset.
- Achievement
- Acquiring Business: Successfully Migrated 550+ user from FRB Bank to Centrum Micro credit with all assets, Email migration.
- New Branches: As Business requirement Open 150+ new Branches in All India
- Email Migration: Successfully Migrated Microsoft Email to Rediff mail 450+ Users.
- AV Migration: Successfully Migrated from Quick heal to TrendMicro end point security.
- Asset Management: Three Times successfully completed physical asset verification for financial Auditing.
Team Lead
Edelweiss finance Limited
04.2014 - 01.2018
- Providing service and support to client’s system Windows7, Windows 8.1, Windows 10 MacBook.
- Configuring Network Printers and installing all critical drivers like display, sound and network card.
- Troubleshooting of all type of Hardware, Network and Software installations and configuration problems.
- Installations and configuration of antivirus software and updating virus definitions, installation of applications.
- Configuring and Troubleshooting mail client (Outlook Express, Microsoft Outlook, Rediff Mail).
- Configuring Wi-Fi Routers and Maintenance.
- Installation new server hardware, Basis Configuration of various.
- Hardware upgradation & troubleshooting of Desktop/Laptop.
- Working On McAfee Antivirus, Installation, troubleshooting, Encryption
- Quality & Process Improvement
- Defined & introduced products related to Patch management, Antivirus, Ticketing Tool, Asset Management & Antivirus.
- Planning of IT infrastructure, systems, processes and software deployment in line with business plan and growth ofcompany.
- Maintenance and creation of audit related documents & evidence.
- Faced RBI Audit.
Education
B.COM. -
GPA: II Class
HSC - undefined
GPA: II Class
SSC - undefined
GPA: II Class
Skills
IT Leadership & Strategy
IT Infrastructure Management & Operations
IT Budgeting, Cost Optimization & Vendor Management
IT Policy, Governance & Compliance (Audit Ready)
Business Continuity Planning (BCP) & Disaster Recovery
🔹 Infrastructure & Network Management
Enterprise IT Infrastructure (300 Branches)
Network Security & Firewall Management (Fortigate)
LAN/WAN, VPN, Access Control & Remote Connectivity
Data Center & NAS Management (Synology)
🔹 Cloud & Email Systems
Microsoft 365 Administration (Exchange, Teams, OneDrive)
IceWarp Email Platform Management & Migration
Cloud Platforms: AWS, Azure (SFTP, Hosting)
Email Security, SPF, DKIM, DMARC
🔹 Endpoint Security & Compliance
Endpoint Security (Seqrite EPS, Sophos XDR, TrendMicro)
Encryption, DLP, NAC Implementation
Patch Management & Vulnerability Remediation
IT Audit, Compliance & Security Documentation
🔹 Tools & Technologies
ManageEngine (Endpoint Central, ServiceDesk Plus, MDM)
Active Directory & User Lifecycle Management
OS Platforms: Windows, macOS, Linux
Basic Automation: PowerShell, Task Scheduling
🔹 Project & Migration Management
Large-Scale User & Infrastructure Migration (5000 Users)
Email & Domain Migration Projects
HRMS & Enterprise Application Migration
Asset Lifecycle & Inventory Management (QR/Barcode)
Interests
Playing and Watching Football & Cricket, Listening Music
Timeline
Manager - Information Technology - JMD Shared Services Pvt Ltd
12.2023 - Current
Assistant Manager - Unity Small Finance Bank
11.2021 - Current
Executive - Centrum Microfinance Limited
04.2018 - 01.2021
Team Lead - Edelweiss finance Limited
04.2014 - 01.2018
Maharashtra Board - HSC,
Maharashtra Board - SSC,
Mumbai University - B.COM.,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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