
Dynamic Customer Service Representative with proven success at Falcon Force P.v.t Limited, excelling in client relationship management and problem resolution. Achieved high retention rates as an Insurance Advisor by leveraging sales expertise and active listening skills. Proficient in Microsoft Excel, enhancing financial reporting and operational efficiency.
Executed T-Mobile activations for Walmart customers, ensuring seamless service accessibility.
Facilitated customer onboarding processes to provide smooth activation experiences.
Trained staff on activation protocols to enhance efficiency and accuracy.
Collaborated with team members to uphold high standards of customer support.