Dynamic Logistics Coordinator with a drive to tackle goals and achieve success and bring forth the ability to lead and collaborate, with substantial knowledge about supply chains and logistics networks. Committed to optimizing and coordinating processes, and experienced in troubleshooting and overcoming challenges.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Operation Admin
FedEx Ground
Woodbridge, Canada, Canada
11.2021 - 07.2023
Provided clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing, and answering telephone
Compiled data and provided various regular and ad-hoc reports to management for review and determination
Served as front-line customer service to receive and solve customer inquiries and issues
Supported timely delivery and mitigated loss and damage by performing address searches and corrections through various sources and ensuring packages were in good condition for customer
Prioritized workflow to maximize number of packages that can be resolved and sent out for delivery on same day
Ensured all packages receive appropriate scan statuses
Inspects and handles hazardous material damages as per policy.
Communicated project updates to stakeholders at all levels.
Logistics Sales Coordinator
CNS Logistics LLC
Dubai, UAE
10.2019 - 05.2021
Identified and maximized sales opportunities and increased customer retention rates
Worked to ensure neat and attractive sales environment and assisted in setup of visual displays
Served as enthusiastic and knowledgeable Sales Associate in this high-end jewelry boutique
Scheduled and coordinated future shipments and deliveries
Ensured compliance with international rules and regulations
Prepared custom entries and deliveries
Built and maintained positive relationships with vendors, clients, and industry professionals
Worked with warehouses, brokers, and transportation professionals to ensure success.
Education
Post Graduate Certificate - Global Business Management
Sault College Of Applied Arts And Technology
Toronto
09.2021 - 05.2023
Bachelors of Engineering - Computer Science
Vivekananda College Of Engineering And Technology
Karnataka,India
06.2012 - 05.2017
Skills
Customer ServiceLeadership SkillsProblem Solving SkillsGood team player
Documentation Management
Quality assurance
SAP BI
Account management
New Business Development
Timeline
Operation Admin
FedEx Ground
11.2021 - 07.2023
Post Graduate Certificate - Global Business Management