Ashwin Matta

• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Developed monthly and daily production output plans to deliver on customer service and financial metrics.
• Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
• Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Project: Commercial Banking (India Trade Finances – Open Accounts)

Role: Team Lead (September 2017 – Present)

Responsibilities

Handled a team of 12 members, trained them and ensured that they meet their targets in the stipulated time.

Regularizing export bill of customer to get match of on DGFT and EPMD site.

Quality check on makers

Managing reports required for audits

Managing checker’s queue.

Undertaken training programs and organized hurdles for new employees, to help them get acquainted to all the processes involved.

Project: Commercial Banking (International Trade Finances)

Role: Team Lead (September 2016 – Sep 2017)

Responsibilities:

Handled a team of 5 members, trained them and ensured that they meet their targets in the stipulated time.

Maintaining credit lines in the system basis on approval.

Performed weekly / monthly reconciliations for various reports related to the process.

Project: Retail Banking End - to - End

Role: Underwriter (May, 2009 - September 2016)

Responsibilities:

Reviewing, examining and underwriting loans to ensure eligibility and compliance with the Banks' lending policies

Mentoring a team of ‘15’ individuals and assisting them with the end to tend processes involved.

Preparing reports with a view to monitor the performance and efficiency of team members.

Floor walking on weekly basis for a Processing team of approximately 15-20 associates.

Authorized to sanction and decline mortgage cases with emphasis on providing explanation to advisors & brokers for the reason of decline.

Along with underwriting, have been assigned various other roles, primarily dealing with system and process related queries and having it discussed with counterparts at onshore locations to come up with solutions for the betterment of the process.

Application Audits.

Analyzing the loan application and error analyzing, to prepare reports with a view to monitor day to day activities.

Ordering all the vendor related documents by calling vendors like Insurance Company, Title Co, etc.

Reviewing credit report of the borrower, verifying assets and liabilities.

Identifying Subordination and ordering subordination agreement or pay off statement for that account.

Completing post approval activities like verification of employment of borrowers, ordering Payoff statement, etc.

Reviewing appraisal, title commitments, and all the other documents and take decision if anything else required before the underwriter gives a final approval.

• Analyzed client business processes to propose optimal software applications for unique requirements.
• Provide satisfactory customer service to the clients as per their requirements and specifications. Manage / troubleshoot servers, routers, mobile phones and all computer hardware and networking peripherals to provide resolution to the customers
• Training the new staff in building a strong background of Product and Process Knowledge through effective communication.