Ashwin Mehra

With a career spanning over 15 years, I have honed my skills as a techno-functional leader, specialising in setting up business processes and teams, stabilising processes, process automation, and cross-functional team leadership. Focusing on optimising operations, deploying data-driven strategies, and engaging stakeholders has consistently led to enhanced efficiencies and cost savings. I am committed to continuous improvement, using new technologies to drive innovation and elevate customer satisfaction.

• Design Thinking - Innovation of Products and Services
• Six Sigma Black Belt
• Google Project Management
• Certified Scrum Product Owner

• Spearheaded the development of comprehensive strategic plans to expand our product offering, to integrate ChatBOT, Optical Character Recognition (OCR) of hyper-automation technologies
• Strategically aligned the scope, schedule, and resource allocation precisely, ensuring we met and exceeded customer expectations and organizational objectives.
• Forged and sustained strong, effective relationships with over 20 key stakeholders, encompassing customer representatives and internal teams, to ensure seamless collaboration and communication
• Introduced and managed a comprehensive scorecard to monitor automation adoption across the Business Unit, leading to substantial enhancements in efficiency, notable cost savings, and a robust pipeline for future automation initiatives.
• Collaborated with stakeholders to gather and analyze requirements, translating them into clear deliverables.
• Implemented robust monitoring mechanisms and meticulously measured the effectiveness of processes, achieving a substantial 20% increase in operational
• Established key performance indicators (KPIs) and implemented advanced monitoring tools to effectively track progress and identify opportunities for continuous improvement, leading to a significant increase in transaction success rate

• Project Management Institute