Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ASHWIN R

Vellore

Summary

Having a 3 years of total IT experience with more as a SAP ABAP TECHNICAL CONSULTANT worked in both support and Development. As a Sap ABAP Technical Consultant the main work we do is to give Support and Development for the issues which raised to us and solve them.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Systems Engineer

INFOSYS
12.2021 - Current
  • Company Overview: Project-ALCON VISION LLC
  • Involved in working on Incidents and Service tickets to resolve issues
  • Involved in working on multiple tickets at a time
  • Analyzed customer requirement to implement fixes, enhancements, and improvements for better customer experience
  • Worked on reports, invoices, workflows, Idoc's Forms, Function modules, Badi's related issues and solved them
  • Have Good knowledge in RICEF concepts
  • Have worked on SNOW, ITSM For resolving the tickets
  • Have worked with mostly all functional team like Finance ,Scrum, Commercial, Material Management, Manufacturing and Quality Management ,R2P teams and those issues
  • Worked with Security and Basis related issues also
  • Have a good knowledge on SAP ERP
  • Skilled in understanding business requirements and existing functional configuration
  • Successfully delivered all the items within the SLA'S without any escalations
  • Worked under fast paced environment and provided expected outputs
  • Worked in Dumps monitoring, batch jobs monitoring
  • Successfully engaged with product and business team for requirement gathering, estimation and planning
  • Documented and maintained all the development changes and testing documents for technical knowledge sharing
  • Good Experience in Multitasking and Communicating with people


Education

B.E. - Electronics and Communication Engineering

Easwari Engineering College
Chennai, Tamil Nadu
05.2021

Skills

  • Debugging
  • Familiar with Microsoft Tools
  • Good in communication
  • Ticketing systems
  • Remote assistance
  • Problem resolution
  • Customer support
  • Incident management
  • Performance testing
  • Business development
  • Technical issues analysis

Certification

Infosys certified SAP ABAP PROFESSIONAL TECHNICAL CONSULTANT.

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Timeline

Senior Systems Engineer

INFOSYS
12.2021 - Current

B.E. - Electronics and Communication Engineering

Easwari Engineering College

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ASHWIN R