ASHWIN S NAIR
COMMUNICATIONS MANAGER
Bengaluru
Summary
Dynamic Communications Trainer with expertise from Concentrix, skilled in crisis management and strategic communication planning. Proven track record in enhancing training effectiveness through innovative assessment tools and fostering collaboration. Successfully mentored trainees, delivering impactful workshops that improved participant engagement and performance outcomes. Passionate about driving continuous improvement in communication training.
Overview
9
9
years of professional experience
1
1
Certification
5
5
Language
Work History
Communications Trainer
Concentrix
02.2023 - Current
- Participated in professional development opportunities to expand knowledge base, staying current on trends and innovations in the field of communication training.
- Facilitated group exercises that encouraged collaboration and constructive feedback among trainees, building stronger workplace dynamics.
- Mentored junior trainees in delivering impactful workshops through sharing expertise in instructional design techniques and adult learning principles.
- Evaluated participant progress through assessments and feedback, identifying areas for improvement and adjusting training content accordingly.
- Delivered engaging presentations on various communication topics, fostering a positive learning environment for all attendees.
- Helped clients set and achieve health and wellness goals.
Process and Communications Trainer
Smarter Biz (Flipkart Process)
03.2019 - 12.2022
- Conduct session’s offline and online explaining process training.
- Collating PCD, RR and CSAT scores and improve performance collateral for the agents.
- Formulate learning module on the LMS and create new assessments.
- Bottom Quartile Management.
- Audit agents and punch in scores!
- Provided personalized recommendations for continued learning resources based on individual needs assessments conducted during the program.
- Collaborated with team members to design effective training programs that addressed specific communication challenges faced by clients.
- Managed scheduling and logistics for multiple concurrent training sessions, maintaining smooth operations and high-quality experiences for participants.
- Participated in professional development opportunities to expand knowledge base, staying current on trends and innovations in the field of communication training.
Senior Merchandiser
Gokaldas Images
01.2018 - 03.2019
- Accumulate orders from JS Marketing. Conduct meeting with superiors and CEO (along with buyer’s PO) for execution.
- Start preparation for Development sample and send best estimated dates with WIP to buyers.
- Understand buyer’s requirements; send samples for FPT testing, buttons shade approval, zippers approval, UCF approval & threads.
- Request washcare instruction after FPT, since JSM don’t provide FDS of fabrics.
- Place order on STAGE ERP later order fabrics on priority.
- Order all finishing trims, internal trims & external trims.
- Conduct weekly huddle meeting anticipating best ETA’s of material.
- Mentored junior merchandisers to develop their skills and enhance team performance overall.
- Collected data, monitored project progress and finalized reports before reporting to management.
- Planned and participated in conference calls and meetings with planning and management departments.
- Developed strong vendor relationships to negotiate better pricing, improving profitability for the company.
Executive Merchandiser
SILVER SPARK APPAREL LTD (RAYMOND PVT LTD)
06.2016 - 12.2017
- Manage and execute orders from the buyers.
- Integrate with the factory and maintain steady production
- Release of fabric/zipper/shade/buttonhole swatch card. Also process FPT
- Procurement of raw materials (Tags, Labels, Fabrics & Trims) in all aspect of production with minimalistic errors.
- Increased sales by developing and implementing effective merchandising strategies for key product lines.
- Collaborated with cross-functional teams on promotional campaigns, leading to a significant increase in sales during peak seasons.
- Improved overall store layout by incorporating data-driven insights about customer behavior patterns into display designs.
- Implemented customer feedback mechanisms, resulting in actionable insights that informed merchandising decisions and led to increased satisfaction.
Marketing Executive
CINEBELS (CINERAMA PRIVATE LIMITED)
01.2012 - 04.2013
- Manage and execute orders from the buyers.
- Keeping a track record in product line and assortments.
- Interaction with costumers and also educate the costumers Product Planning and Forecasting
- Requirements for petty cash and formulating cash book
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Developed and implemented targeted digital strategy to improve business performance.
Education
Master of Science - Fashion Marketing
National Institute of Fashion Tech (N.I.F.T)
Shillong, India 04.2001 -
Bachelor of Science - Fashion Design
Garden City College
Bengaluru, India 04.2001 -
Skills
Crisis Management
Certification
Evolve Certified Trainer
Timeline
Evolve Certified Trainer
03-2024
Communications Trainer
Concentrix
02.2023 - Current
Process and Communications Trainer
Smarter Biz (Flipkart Process)
03.2019 - 12.2022
Senior Merchandiser
Gokaldas Images
01.2018 - 03.2019
Executive Merchandiser
SILVER SPARK APPAREL LTD (RAYMOND PVT LTD)
06.2016 - 12.2017
Marketing Executive
CINEBELS (CINERAMA PRIVATE LIMITED)
01.2012 - 04.2013
Master of Science - Fashion Marketing
National Institute of Fashion Tech (N.I.F.T)
04.2001 -
Bachelor of Science - Fashion Design
Garden City College
04.2001 -
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