ASHWINDER SINGH
Village 5 BBA, Padampur, Sri Ganganagar
Summary
As Deputy Manager working in Axis Bank Ltd managing the collection of interest and maximizing performance by monitoring daily activities and mentoring team members for collection.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Deputy Manager
Axis Bank Ltd
Hanumangarh
2024.12 - Current
- Manage approx. 20 Cr. of portfolio as Deputy manager.
- Managed tractor loan portfolio across Sri Ganganagar and Hanumangarh, overseeing two collection agencies with two team leaders and seven executives.
- Achieved goals of collections for Bank and performance metrics for customer service.
- Monitored daily activities and mentored branch team members to enhance operational effectiveness.
- Handling RX to Write- off cases, Repo of critical cases and maintain the repo yard.
State Head
CONNEQT Business Solutions Ltd (HDFC Bank Ltd)
Sri Ganganagar
2022.10 - 2024.12
- Handling three Districts Sri Ganganagar, Anupgarh and Hanumangarh with 6 Team Leaders with managing DPD 210 accounts of HDFC Bank LTD, with team of 56 members.
- Achieved goals of collections for Bank and performance metrics for customer service.
- Monitoring daily activities and mentoring team members of the branches.
- Manage approx. 900 Cr. Of portfolio as State Head.
Exe
Indusind marketing and financial services pvt ltd
Sri ganganagar
2022.03 - 2022.10
- Achieve monthly target and manager assign portfolio
Deputy Manager ll (BRM)
ICICI Bank Ltd
Padampur, Sri Ganganagar
2021.06 - 2022.02
- Worked in Retail Agri departments to build and maintain relationships with new and existing clients while providing high level of expertise.
- Collections and Sales of Gold Loan, KCC, Auto loan and collection of all buckets.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Maximized performance by monitoring daily activities and mentoring team members of five other branches.
- Manage 65 Cr. Of portfolio as Branch Relationship Manager.
ASSISTANT MANAGER (RM)
HDFC Bank Ltd
Sangria, Hanumangarh
2017.07 - 2021.05
- Worked in Retail Agri departments to build and maintained relationships with new and existing clients while providing high level of expertise.
- Collections and Sales of Gold Loan, KCC, Auto loan and collection of all buckets.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Maximized performance by monitoring daily activities and mentoring team members.
- Manage 31 Cr. Of portfolio as Relationship Manager.
Rural Portfolio officer (Agri department)
HDFC Bank Ltd
Padampur
2015.06 - 2017.06
- Sourced Current and Saving Accounts, KGC, Gold Loan, Auto Loan, and collected on existing accounts to enhance bank business.
- Cultivated strong relationships with assigned customers through regular communication and support.
Education
Graduate -
MGSU
Bikaner 2010.05 - 2013.05
Sr. Secondary -
Board of Secondary Education Rajasthan
AjmerSecondary -
CBSE
DelhiSkills
- Customer relationship building
- Understanding customer needs
- Customer needs planning
- Sales strategy
- Customer retention
- Customer complaint resolution
- Teamwork and leadership skills
- Problem-solving attitude
- Excellent communication skills
Timeline
Deputy Manager
Axis Bank Ltd
2024.12 - Current
State Head
CONNEQT Business Solutions Ltd (HDFC Bank Ltd)
2022.10 - 2024.12
Exe
Indusind marketing and financial services pvt ltd
2022.03 - 2022.10
Deputy Manager ll (BRM)
ICICI Bank Ltd
2021.06 - 2022.02
ASSISTANT MANAGER (RM)
HDFC Bank Ltd
2017.07 - 2021.05
Rural Portfolio officer (Agri department)
HDFC Bank Ltd
2015.06 - 2017.06
Graduate -
MGSU
2010.05 - 2013.05
Sr. Secondary -
Board of Secondary Education Rajasthan
Secondary -
CBSE