Summary
Overview
Work History
Education
Skills
Timeline
Languages
AssistantManager

ASHWINI ASHOK KADAM

BANKING OPERATIONS
Vitthalwadi

Summary

Business development manager with 5+ years of experience driving profitability through strategic growth, leading teams, and quality control. Fiercely competitive in my approach to acquire business, and able to handle complex situations from a strategic and tactical perspective. Presently seeking a suitable leadership position with a market-leading, high-growth company that offers opportunities for advancement into sales management.

Overview

12
12
years of professional experience
1
1
Language

Work History

Deputy Manager

ICICI Bank
11.2022 - Current

Lending Service Operation Group

Currently working in the LSOG Process as a Maker, managing the Business Loan Group portfolio.

Preparing Working Capital Loan documents (Fresh, Enhancement, Second Tranche, and Renewal) in alignment with bank policies.

Managing safe custody of sanctioned loan documents, including property papers, using the bank’s C-Doc application.

Verifying documents as per Sanction Letter, Credit Arrangement Letter, KYC norms, and RM questionnaire requirements.

Preparing Limit Setup Memo (LSM) for Working Capital cases such as Fresh, Enhancement, Renewal, Simplified, and Second Tranche

Preparing Disbursement Memo (DM) for Term Loan facilities in Finacle.

Completing NOI and CHG filings for disbursed cases.

Experience working in the Home Loan department, with knowledge of final disbursement processes for Home Loan Dockets and Insurance Dockets.

Business Development Manager

HDFC LIFE PVT LTD
06.2017 - 11.2022
  • Assigned the responsibilities of overseeing and directing insurance sales representatives like hiring and conducting sales training
  • Supervise and manage a Financial Consultant; communicate job expectations and provide direction, support and motivation to sales team to meet agreed targets and KPI lines
  • Responsible for ensuring that the insurance Financial Consultant maintains appropriate insurance licenses
  • Enforce policies and procedures and ensure that my sales team achieves the customer service levels set by the organization, resulting in an annual increase of customer satisfaction by 5% per year
  • Responsible for resolving problems; identifying and analysing trends; monitoring competitor activities and responding to customer needs
  • Implement strategic sales programs through the leadership and development of a small sales team.
  • Organize daily activities, including coworker schedules
  • Trained two new employees in industry knowledge, pitch presentation, and closing strategies; new employee performance was notably higher than average
  • Responsible for preparing reports as well as maintaining insurance policies and records

PBO (Phone Banking Officer)

I Process Pvt Ltd (Subsidiary Promoted by ICICI BANK LTD)
06.2014 - 01.2017
  • Masterful at empowering teams in providing remarkable customer service. Ability to manage large scale event coordination with adaptability and professionalism. Tend to evoke smiles and laughter in interactions, which brings a sense of ease into the work environment. Possess a naturally team-oriented demeanor, which enables effectiveness and the desire to unilaterally accomplish goals. Keen attention to detail and takes initiative to contribute to overall success of company.
  • Data utilizing & giving proper feedback
  • Probing all credit card features & convince to customers
  • Lead generation & verify details of the customer
  • Resolving queries of customer & giving proper service on call Achieve target in monthly basis
  • Software Used :-
  • Ms-office-2007
  • Data Entry

Education

T.Y.B.Com Pass -

Mumbai University
01-2011

H.S.C - undefined

Mumbai University
01-2008

S.S.C - undefined

Mumbai University
01-2006

Skills

MSOffice,Internet&Email,Tally

Timeline

Deputy Manager

ICICI Bank
11.2022 - Current

Business Development Manager

HDFC LIFE PVT LTD
06.2017 - 11.2022

PBO (Phone Banking Officer)

I Process Pvt Ltd (Subsidiary Promoted by ICICI BANK LTD)
06.2014 - 01.2017

H.S.C - undefined

Mumbai University

S.S.C - undefined

Mumbai University

T.Y.B.Com Pass -

Mumbai University

Languages

English, Marathi & Hindi.
ASHWINI ASHOK KADAMBANKING OPERATIONS