Summary
Overview
Work History
Education
Skills
Timeline
Languages
AssistantManager

ASHWINI ASHOK KADAM

BANKING OPERATIONS
Vitthalwadi

Summary

Business development manager with 5+ years of experience driving profitability through strategic growth, leading teams, and quality control. Fiercely competitive in my approach to acquire business, and able to handle complex situations from a strategic and tactical perspective. Presently seeking a suitable leadership position with a market-leading, high-growth company that offers opportunities for advancement into sales management.

Overview

12
12
years of professional experience
1
1
Language

Work History

Deputy Manager

ICICI Bank
11.2022 - Current

Lending Service Operation Group
•
Currently working in the LSOG Process as a Maker, managing the Business Loan Group portfolio.
•
Preparing Working Capital Loan documents (Fresh, Enhancement, Second Tranche, and Renewal) in alignment with bank policies.
•
Managing safe custody of sanctioned loan documents, including property papers, using the bank’s C-Doc application.
•
Verifying documents as per Sanction Letter, Credit Arrangement Letter, KYC norms, and RM questionnaire requirements.
•
Preparing Limit Setup Memo (LSM) for Working Capital cases such as Fresh, Enhancement, Renewal, Simplified, and Second Tranche
•
Preparing Disbursement Memo (DM) for Term Loan facilities in Finacle.
•
Completing NOI and CHG filings for disbursed cases.
•
Experience working in the Home Loan department, with knowledge of final disbursement processes for Home Loan Dockets and Insurance Dockets.

Business Development Manager

HDFC LIFE PVT LTD
06.2017 - 11.2022
  • Assigned the responsibilities of overseeing and directing insurance sales representatives like hiring and conducting sales training
  • Supervise and manage a Financial Consultant; communicate job expectations and provide direction, support and motivation to sales team to meet agreed targets and KPI lines
  • Responsible for ensuring that the insurance Financial Consultant maintains appropriate insurance licenses
  • Enforce policies and procedures and ensure that my sales team achieves the customer service levels set by the organization, resulting in an annual increase of customer satisfaction by 5% per year
  • Responsible for resolving problems; identifying and analysing trends; monitoring competitor activities and responding to customer needs
  • Implement strategic sales programs through the leadership and development of a small sales team.
  • Organize daily activities, including coworker schedules
  • Trained two new employees in industry knowledge, pitch presentation, and closing strategies; new employee performance was notably higher than average
  • Responsible for preparing reports as well as maintaining insurance policies and records

PBO (Phone Banking Officer)

I Process Pvt Ltd (Subsidiary Promoted by ICICI BANK LTD)
06.2014 - 01.2017
  • Masterful at empowering teams in providing remarkable customer service. Ability to manage large scale event coordination with adaptability and professionalism. Tend to evoke smiles and laughter in interactions, which brings a sense of ease into the work environment. Possess a naturally team-oriented demeanor, which enables effectiveness and the desire to unilaterally accomplish goals. Keen attention to detail and takes initiative to contribute to overall success of company.
  • Data utilizing & giving proper feedback
  • Probing all credit card features & convince to customers
  • Lead generation & verify details of the customer
  • Resolving queries of customer & giving proper service on call Achieve target in monthly basis
  • Software Used :-
  • Ms-office-2007
  • Data Entry

Education

T.Y.B.Com Pass -

Mumbai University
01-2011

H.S.C - undefined

Mumbai University
01-2008

S.S.C - undefined

Mumbai University
01-2006

Skills

MSOffice,Internet&Email,Tally

Timeline

Deputy Manager

ICICI Bank
11.2022 - Current

Business Development Manager

HDFC LIFE PVT LTD
06.2017 - 11.2022

PBO (Phone Banking Officer)

I Process Pvt Ltd (Subsidiary Promoted by ICICI BANK LTD)
06.2014 - 01.2017

H.S.C - undefined

Mumbai University

S.S.C - undefined

Mumbai University

T.Y.B.Com Pass -

Mumbai University

Languages

English, Marathi & Hindi.
ASHWINI ASHOK KADAMBANKING OPERATIONS