Ashwini L
Bengaluru
Summary
A highly motivated employee with a desire to take on new challenges, a quick learner, and a self-motivated person with a Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
GSOC – Operator
CLOUD SOFTWARE GROUP
08.2023 - 11.2023
- Monitoring (APAC, EMEA, AMER) Citrix-Cloud Software Group Sites cameras through the Verkada Application.
- Good Command on Lenel Application for all (APAC, EMEA, AMER) Regions – like Access Door Issues, Badge Activities, Alarm Monitoring, and pulling Lenel Reports.
- Monitoring Disaster alert through Disaster AWARE Application and sending Short Notes/Advisory/Alert to Regional Heads.
- Monitoring and resolving the service desk tickets for all (APAC, EMEA, AMER) Regions.
- Monitoring the Zurich travel assistance portal and sending a short note to the regional heads.
- Handling BCD Tracker and making reports for Travelers & ISOS
- Scheduling Team Meetings and training as per Operational requirements.
- The Everbridge solution identifies the location of employees and sends SOS alerts to individuals or groups.
- Preparing and Maintaining the PPT and SOP’s as per Operational requirements.
- Preparing and Maintaining Daily, weekly, and monthly reports.
- Handling Moveinsync Security Dashboard alerts: Over speeding, SOS-Device, SOS-Fixed Device, SOS-Mobile App, Violation-Geo Fence, and Woman Only) and also handling Safe Reach Confirmation for Women Employee Drops.
- I have good knowledge of using Google Earth Pro.
- Sending Daily News reports to Regional Heads which is impacting Citrix-Cloud Software.
Front Office Executive
CLOUD SOFTWARE GROUP
Bangalore
02.2022 - 07.2023
- Visitor Management.
- Badges- Issuing the access badge to the employees and contractors
- Material Management.
- Handling First Aid Handling Stationery and Sports Items
- Preparing monthly Stationery consumption reports and invoices
- Sending Daily observations Report
- Handling the PA system during Fire Alarm Activation
- Managing the visitors & employees Maintaining Two front desk phones Maintaining around fifteen registers at the Front Desk
- Maintaining Lost and found items in the office
- Calendar management
- Managing the asset delivery reports
- Knowledge of software like Lenel, and Happy Visitor (Digital Gate pass)
- I was a member of the ERT team.
AR Associate
OMEGA HEALTHCARE
Bangalore
10.2020 - 01.2022
- Understand the client requirements and specifications of the project
- Ensure targeted collections are met on a Daily/Monthly basis
- Timely processing of claims and ensure collections are met
- Analyze the Rejected/Denied claims and understand the reason for processing payments
- Ensuring meeting quality standards as per company norms, following up with pending claims, and Maintaining status reports of all the activities.
RELATIONSHIP MANAGER ADVISORY- NBFC - Retail Broking
INDIA INFOLINE LTD
02.2013 - 11.2018
- Responsible for business development by acquiring clients for the online equity product from the open market
- Responsible for identifying customer needs and assessing their risk appetite
- Responsible for selling third-party products like insurance NCD, Tax-free bonds, MF, etc
- Responsible for achieving targets based on client acquisition and revenue generation through all products
- Providing regular updates to the reporting authority as and when required.
Education
M.B.A - Finance
Sai Vidya Institute of Technology (VTU University)
2012
BACHELOR OF COMMERCE - Accounting
Maharani Lakshmi Ammanni College For Women
2010
PRE-UNIVERSITY COURSE - Commerce
ST. Claret PU College
Bangalore2007
Skills
- Operating system: Windows XP/7 & 10
- Office package: Word, Advanced Excel, PowerPoint
- ERP package: Tally 9
- Flexible Schedule
- Teamwork and Collaboration
- Problem-Solving
- Continuous Improvement
- Data Entry
- Security Team Coordination
- CCTV Monitoring
- Emergency Response
- Incident Reporting
Affiliations
- Obtained N.C.C (National Cadet Corps) ‘A’ certificate in high school and ‘B’ & ‘C’ certificates in degree college.
- Actively been a COMMITTEE HEAD for COMMERCE FEST ‘ENVISION’ held in the year 2009-2010.
- Elected as CLASS REPRSENTATIVE in M.B.A (2010-2011)
- Actively participated in product launch and won 2nd prize in management fest ‘PARIVARTANA’ - 2011 held at SVIT.
- Won 1st prize in solo Dance in Management fest ‘PARIVARTANA’ – 2011.
- Actively participated in the Best Manager event held at SVIT in Management Fest ‘PARIVARATANA’ – 2011.
- Presented paper on “CUSTOMER PERCEPTION TOWARDS THE NANDINI PRODUCT” in International seminar – held at PESIT College – 2011
Accomplishments
- During 2015, I was awarded "Best Performer" and "Best Team Player".
- In 2016-17, I was awarded a token of appreciation for outstanding performance.
- I was awarded as the outstanding performer of the year 2018-19 in the South Regional Achiever's Meet.
Certification
- Certified in NCFM – EQUITY DERIVATIVE CERTIFICATE - JULY 2013 & 2016.
Interests
Reading Books, Trekking, listening to music.
Timeline
GSOC – Operator
CLOUD SOFTWARE GROUP
08.2023 - 11.2023
Front Office Executive
CLOUD SOFTWARE GROUP
02.2022 - 07.2023
AR Associate
OMEGA HEALTHCARE
10.2020 - 01.2022
RELATIONSHIP MANAGER ADVISORY- NBFC - Retail Broking
INDIA INFOLINE LTD
02.2013 - 11.2018
M.B.A - Finance
Sai Vidya Institute of Technology (VTU University)
BACHELOR OF COMMERCE - Accounting
Maharani Lakshmi Ammanni College For Women
PRE-UNIVERSITY COURSE - Commerce
ST. Claret PU College
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