Ashwini Nate
Pune
Summary
Dynamic IT Consultant with proven expertise at Remunance Services Pvt. Ltd., excelling in IT infrastructure management and effective communication. Spearheaded asset reconciliation and vulnerability assessments, enhancing operational efficiency. Adept at vendor management and service request handling, ensuring seamless client experiences and robust system performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Consultant
Remunance Services Pvt.Ltd.
Pune
01.2025 - 08.2025
- Assisted clients in identifying IT needs and solutions.
- Address client inquiries promptly and proactively communicate with stakeholders.
- Supporting and Guiding the Remembrance IT Team.
- Ensure accurate and timely reconciliation of all assets, maintaining up-to-date records.
- ISO 27001-2022 Administration and tasks like VAPT,BCP Testing,Access control Review
- Machine configuration for client
Sr.System Administrator
Remunance Services Pvt.Ltd.
Pune
03.2022 - 04.2024
- Ensures the end-to-end customer experience and provides a single point of contact for the customer.
- Act as a custodian of network/ firewall/ CCTV/system/ domain/SAAS applications/workspace/ antivirus/infrastructure and other equipment to keep track of each of their proper functioning and upkeep.
- Purchase IT Hardware/software and manage the inventory of the same for clients.
- Attend IT service requests raised by users via telephone,email, and ticketing tools.
- Installing and configuring software/ hardware requirements based on service requests
- Manage Windows workstation setup for new employees
- Troubleshooting & fixing desktop/laptop OS, printer/scanner, print queue-related issues
- Remote IT asset management and productivity management.
- Responding to clients and employees on their queries within one working day.
- Management and administration of SaaS applications like Zohodesk, and Google workspace.
- Active ISF member and administration of ISO 27001-2013.
- Vendor Management.
- Building procedures and processes for business operations.
- Upgrading of OS patches, and vulnerability checks for laptops.
Education
Master of Science - Computer Science
Abasaheb Garware College
07-2009
Bachelor of Science - Computer Science
Abasaheb Garware College
07-2007
H.S.C -
Abasaheb Garware College
07-2003
S.S.C -
Ahilyadevi Highschool
07-2001
Skills
- IT infrastructure management
- Systems administration
- Asset reconciliation
- Vulnerability assessment
- Vendor management
- Service request handling
- Effective communication
- Network administration
- ITIL framework
Certification
- ITIL V4
Timeline
IT Consultant
Remunance Services Pvt.Ltd.
01.2025 - 08.2025
Sr.System Administrator
Remunance Services Pvt.Ltd.
03.2022 - 04.2024
Master of Science - Computer Science
Abasaheb Garware College
Bachelor of Science - Computer Science
Abasaheb Garware College
H.S.C -
Abasaheb Garware College
S.S.C -
Ahilyadevi Highschool
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