Ashwini Pillai
Bengaluru
Summary
Senior Software Engineer with over 8 years of experience in designing and developing scalable backend applications and cloud-based systems. Expertise in Python, Django, REST APIs, and AWS infrastructure, with a strong focus on optimizing ETL pipelines and implementing observability. Proven track record in leading engineering teams to deliver high-performance platforms and integrating CRM solutions. Committed to fostering a productive work environment, enhancing employee morale, and operational efficiency.
Overview
9
9
years of professional experience
Work History
Senior Software Engineer
Skit.ai
Bengaluru
01.2021 - Current
- Led a team of six backend software engineers to design, develop, and maintain the voicebot platform and integration middleware.
- Re-architected the service backend to support dynamic REST API contracts, reducing onboarding timelines by 60% and enhancing scalability.
- Designed and implemented an ETL pipeline using Celery to process over 50 million records in batches, improving data throughput from 10 minutes to 2 minutes.
- Developed a versioned, fault-tolerant ingestion system for CSV data from SFTP and Google Drive, including chunked uploads, batch deduplication, and error logging.
- Integrated observability tools (Grafana Tempo, Prometheus, Sentry) to improve incident detection and resolution times.
- Improved CI/CD pipelines with GitLab and Docker, automating deployments, and reducing manual errors.
- Led system debloating initiatives by archiving and refactoring over 150 million legacy records, enhancing system performance and maintainability.
Software Engineer
Awaaz.De
04.2019 - 12.2021
- Developed backend services and frontend interfaces for telephony and call automation products.
- Designed infrastructure deployment workflows and automated debugging routines.
- Built real-time dashboards and monitoring tools for telephony events and call logs.
- Collaborated with cross-functional teams to deliver high-quality software in an Agile environment.
Software Engineer
COVIAM
Bengaluru
05.2017 - 06.2018
- Developed and maintained ERP workflows for HR, Finance, and Operations.
- Built reusable Django modules and REST APIs to streamline business processes.
- Awarded “Best New Employee” for high-quality contributions in the first year.
Software Engineering Intern
COVIAM
Bengaluru
01.2017 - 05.2017
- Supported backend development and contributed to CI/CD pipelines.
Software Engineering Intern
Tata Consultancy Services
Chennai
06.2016 - 08.2016
- Developed scripts to automate repetitive tasks and assisted in application support.
- Helped build a Text Summariser using python and NLP to help with document reading.
Education
B.Tech - Computer Science Engineering
SRM University
Chennai01.2017
Skills
- Python, SQL, Bash
- Django, Celery, FastAPI
- Cloud infrastructure: AWS (S3, EC2, Lambda, CloudWatch)
- Docker and Kubernetes
- PostgreSQL, Redis, SFTP
- ETL pipelines
- Observability (Grafana Tempo, Prometheus, Loki, and Sentry)
- Restful APIs and webhooks
- Payment and CRM integrations
Projects
Connections-Style Puzzle Game, Designed and implemented a web-based puzzle game inspired by NYT’s Connections, featuring a React frontend and Flask backend., Self-hosted on GitHub; integrated with Docker and CI pipelines.
Timeline
Senior Software Engineer
Skit.ai
01.2021 - Current
Software Engineer
Awaaz.De
04.2019 - 12.2021
Software Engineer
COVIAM
05.2017 - 06.2018
Software Engineering Intern
COVIAM
01.2017 - 05.2017
Software Engineering Intern
Tata Consultancy Services
06.2016 - 08.2016
B.Tech - Computer Science Engineering
SRM University
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