Ashwini Ramkumar

As an Assistant Manager I have:

• Performed second line of reviews of junior staff members work
• Performed Due Diligence and reviewed offering documents ( Preliminary Private placement memorandum, Term sheet and Final PPM Documents) reviews which included reviewing collateral information for major US Investment banks.
• Performed end to end Admin activities for live deal and made sure all the deadlines are met
• Worked closely with peers, Managers and Senior Managers in the onshore teams on most transactions
• Worked closely with many Issuers and Investment Banks in the US ABS/RMBS Markets
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Developed strong working relationships with staff, fostering a positive work environment.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Implemented staff training programs to elevate service standards and knowledge.
• Facilitated team-building activities, enhancing team cohesion and morale.
• Participated in performance evaluations and provided constructive feedback to employees.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Leveraged data and analytics to make informed decisions and drive business improvements.

• PGDM- Internship, Microfinance Information Exchange, Hyderabad, Completed August 2016