Work Preference
Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Father's Name
Timeline
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ASHWINI RANJAN
Open To Work

ASHWINI RANJAN

Kolkata

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Operations ManagerArea Sales Manager(State Head)SENIOR KEY ACCOUNTS MANAGERASSISTANT CITY MANAGERTeam Leader

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Kolkata, India
Open to relocation: Yes

Summary

Results-driven professional in digital payments and business development with expertise in managing freelance operations and optimizing workflows. Specializes in client relationship management and forging strategic alliances to drive revenue growth through effective negotiation and collaboration.

Overview

12
12
years of professional experience

Work History

Operations Manager

Tech Mahindra
Kolkata
11.2024 - Current
  • Managed end-to-end freelance operations for AI data collection across multiple regions.
  • Recruited and coordinated large pools of freelance contributors to meet project deadlines.
  • Planned daily collection targets and monitored productivity for timely project completion.
  • Oversaw freelancer communications, scheduling, and issue resolution to enhance engagement.
  • Collaborated with quality control teams to ensure datasets met client standards.
  • Tracked project progress, delivery metrics, and resource utilization using dashboards.
  • Optimized collection workflows to increase efficiency and reduce turnaround time.
  • Managed elite data collection projects on Populii crowdsourcing platform for improved outcomes for clients like Apple and Google.

Area Sales Manager(State Head)

One97 Communications (Paytm)
Kolkata
07.2023 - 10.2024

Built new team for vertical in assigned geography from scratch, planning locations and positioning manpower.

Managed product portfolio of EDC/POS QR sound box insurance and lending across Odisha and Jharkhand.

Recruited, monitored, and motivated leads while fostering relationships with merchants and key accounts to increase GMV.

Generated GMV through product installation, rentals, service charges, and AMC.

Oversaw merchant portfolio management from onboarding to transition to MRM/VRM teams.

Led a team of 66 members, including 60 field sales executives and 6 team leaders.

SENIOR KEY ACCOUNTS MANAGER

Pine Labs
Delhi
05.2022 - 02.2023
  • Analyzed market to identify potential targets for business cultivation.
  • Provided quality service to merchants regarding queries and service blockers.
  • Monitored merchant transactions to formulate retention strategies and minimize attrition.
  • Possessed knowledge of merchant acquiring business and implementation of payment solutions.
  • Managed end-to-end merchant acquisition and transactions across Delhi NCR territory.

ASSISTANT CITY MANAGER

Amazon Pay (Prione)
Kolkata
07.2019 - 12.2021
  • Launched Amazon Pay in West Bengal
  • Executed merchant onboarding and increased transaction volumes through strategic acquisition plan.
  • Looking after complete South Bengal, South Kolkata and South 24 Parganas with a team size of 200 plus FOS, 20 Team Leaders and 5 Managers
  • Ensures the successful launch of programs/campaigns for merchant acquisition
  • Provide Market Intelligence/information to product team for product designs
  • Ensures a design which facilitated client retention through delivery of exceptional service and product support
  • Leading negotiations, coordinating complex decision-making process, and closing deals
  • Created proposals for target clients that included relevant information and quotes to demonstrate value proposition.

Team Leader

One97 Communications (Paytm)
Kolkata
07.2017 - 12.2018

Established strategic alliances with major retail outlets for consumer electronics and fashion.

Managed key accounts across West Bengal, including Khosla Electronics and Great Eastern Capital.

Directed a team of 20 field sales executives to achieve regional sales targets.

Coordinated vendor acquisition across categories, ensuring optimal pricing and quality.

Oversaw product listing support for sellers to enhance marketplace visibility.

Drove gross merchandise value (GMV) growth for the region through effective strategies.

Ensured alignment with suitable vendors to improve customer experience and margins.

BUSINESS DEVELOPMENT MANAGER

El Med Imaging
Dhanbad
08.2014 - 07.2017
  • Promoted to Business Development Manager, responsible for strategic growth in Dhanbad, Asansol, and Durgapur regions.
  • Cultivated relationships with leading doctors and hospital owners, facilitating partnerships that strengthened market presence.
  • Managed team of 8, enhancing collaboration and achieving sales objectives.
  • Maintained client relationships through effective servicing and key account management.
  • Achieved monthly sales targets consistently for x-ray machines in Dhanbad and Asansol divisions.

Education

10th - ICSE

De Nobili school
Dhanbad
Dhanbad

12TH - CBSE

Doon Public School
Dhanbad
Dhanbad

B Com -

Shobit University
Meerut
Meerut

Skills

  • Business Development
  • Digital Payments
  • Ecommerce
  • B2B Sales
  • Client management
  • Market Penetration
  • Sales Strategies
  • Revenue Generation
  • Key Account Management
  • Merchant Acquisition
  • Proposal Creation
  • Negotiation
  • Deal Closing
  • Channel Management
  • Project Management
  • City Sales Management
  • Client Relationship Management
  • Customer Service
  • Cross-selling
  • Vendor Acquisition
  • Team Management
  • Leadership
  • Performance Management
  • Cross-functional Collaboration
  • Market Analysis
  • Resource Planning
  • Technical Issue Resolution
  • Freelance Workforce Management
  • AI Data Collection
  • Cross-functional teamwork
  • Resource Planning

Personal Information

Date of Birth: 06/06/87

Languages

English
Beginner
A1
Hindi
Beginner
A1
Bengali
Beginner
A1

Father's Name

Late Avinash Kumar Sinha

Timeline

Operations Manager

Tech Mahindra
11.2024 - Current

Area Sales Manager(State Head)

One97 Communications (Paytm)
07.2023 - 10.2024

SENIOR KEY ACCOUNTS MANAGER

Pine Labs
05.2022 - 02.2023

ASSISTANT CITY MANAGER

Amazon Pay (Prione)
07.2019 - 12.2021

Team Leader

One97 Communications (Paytm)
07.2017 - 12.2018

BUSINESS DEVELOPMENT MANAGER

El Med Imaging
08.2014 - 07.2017

10th - ICSE

De Nobili school

12TH - CBSE

Doon Public School

B Com -

Shobit University
ASHWINI RANJAN