Hi, I’m
Ashwini Salimath
Analyst- H&W Account Maintenance (Inbound And System Processing)
Bangalore
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
8
years of professional experience
14
years of post-secondary education
Work History
Fidelity InvestmentsBangalore
Analyst H&W Account Maintenance
10.2019 - Current
Job overview
- Addressing client queries and end to end solutioning of client queries within service level agreement
- Working with client/Internal Team and submit impact analysis case study report on certain system behavioral issues
- Detailed research and analysis of system issues /errors and provides recommendations on solutions -Data corrections, work arounds and /or creating projects for modifying the system
- Understand the business requirements and translate them to software system requirements , scope of work/Analyze and document all information gathered /actively coordinate with PM’s and CSM
- Perform Gap analysis and Audits to provide advice to internal business groups on process improvement projects by analyzing business process flows and identifying changes
- Research and resolve benefits, claims issues pertaining to plans and regulatory compliance including COBRA, Medicare, federal and state insurance laws
- Execute and own research initiative and the analysis and resolution of technical issues resulting from operational breakdowns or system outages
- Provide information to educate support teams on Business Partner/client priorities
- Analyze, define and reduce problems to manageable parts and apply practical methods of solution.
- Validated results and performed quality assurance to assess accuracy of data.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Optimized core processes to improve business performance and operational agility.
- Identified and resolved problems through root cause analysis and research.
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Researched and adopted new technologies to add value to existing offerings.
- Cultivated relationships with industry leaders and within company to share tips and information.
- Enhanced interfaces to promote better functionality for users.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
Capgemini India pvt ltdBengaluru
Process Associate
02.2017 - 10.2019
Job overview
- Took Ownership of US invoice processing: Processing all PO, NOPO (No Purchase order)
- All the activities are completed within SLA (Service level agreement) and make sure the payments are made in time
- Identifying issues related for delay in payments and suggesting process improvement ideas to the team
- Worked on new process RTV (Return to vendor) single handedly and succeeded
- Worked on Audit and Duplicates cases received from CCA (Con-current Audit) team
- Sending Error log report for the team members and also to the Management as well as for Command center team
- Allocation of work to the team for processing the invoices
- Worked on Productivity report of the team members and sending the status to the management
- Mainly on Blocks report (Price Block, Quantity Block and Manual block)
- Received 2 times Rising Star Award from CAPGEMINI Business Services in the month of August and
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assessed products or services to evaluate conformance with quality standards.
- Determined and recommended methods to implement improvement opportunities.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Prioritized initiatives to increase success rates of strategic projects.
- Observed packing operations to verify conformance to specifications.
Greet Technologies Pvt Ltd
08.2015 - 01.2017
Job overview
- Preparation of consolidate report of the company
- Working closely with clients in maintaining books of accounts
- Preparation of Receivables and Payables outstanding report to maintain the accounts
- Sales Tax Invoicing and Excise invoices
- Sales order & Purchase order processing
- Preparation of bank reconciliation report
- Passing entries for receipts and payments
Education
Karnataka UniversityDharwad
M.Com from Master of Commerce
06.2014 - 04.2015
CSI College of Commerce
Bachelor of Commerce from Commerce
06.2013 - 04.2015
Basel Mission CollegeDharwad
Pre- University from Commerce
06.2010 - 03.2012
Basel MissionDharwad
High School
04.2000 - 03.2010
Skills
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Timeline
Analyst H&W Account Maintenance
Fidelity Investments
10.2019 - Current
Process Associate
Capgemini India pvt ltd
02.2017 - 10.2019
Greet Technologies Pvt Ltd
08.2015 - 01.2017
Karnataka University
M.Com from Master of Commerce
06.2014 - 04.2015
CSI College of Commerce
Bachelor of Commerce from Commerce
06.2013 - 04.2015
Basel Mission College
Pre- University from Commerce
06.2010 - 03.2012
Basel Mission
High School
04.2000 - 03.2010
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